• Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below
  • Forum
  • Website
  • GitHub
  • Status
  • Translation
  • Features
  • Team
  • Rules
  • Help
  • Feeds
User Links
  • Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below

    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Hardware Encoding Issues with TrueNas Scale Jellyfin Application

     
    • 0 Vote(s) - 0 Average

    Hardware Encoding Issues with TrueNas Scale Jellyfin Application

    Trying to encode with low power H.264 or HEVC results in a playback error.
    quasar25
    Offline

    Junior Member

    Posts: 12
    Threads: 3
    Joined: 2024 Sep
    Reputation: 0
    Country:United States
    #1
    2024-09-14, 10:49 PM
    Hi everyone. I'm new to Jellyfin and TrueNas Scale, so I would really appreciate any help on this issue. I have a Jellyfin container set up as a TrueNAS Scale app, and I am getting video playback errors every time it tries to encode HVEC content. I'm running the app as the TrueNAS default user ID 568.

    Here is my setup:

    CPU: Intel® Xeon® E-2176G CPU @ 3.70GHz
    Motherboard: SuperMicro MBD-X11SCH-F-O
    RAM: 32 GB of Crucial ECC UDIMM PC4-21300 DDR4 2666MHz
    OS: Baremetal TrueNAS Scale Dragonfish-24.04.2
    Jellyfin: Jellyfin Version 10.9.11, Charts Version 1.3.5


    Here is a snippet of my FFMPEG transcode log on the Jellyfin app. This is what I get every time I've tried transcoding HVEC content.


    Code:
    Stream mapping:
      Stream #0:0 -> #0:0 (hevc (native) -> hevc (hevc_qsv))
      Stream #0:1 -> #0:1 (truehd (native) -> aac (libfdk_aac))
    Press [q] to stop, [?] for help
    libva info: VA-API version 1.22.0
    libva info: Trying to open /usr/lib/jellyfin-ffmpeg/lib/dri/iHD_drv_video.so
    libva info: Found init function __vaDriverInit_1_22
    libva info: va_openDriver() returns 0
    [hevc_qsv @ 0x5634d3cf32c0] some encoding parameters are not supported by the QSV runtime. Please double check the input parameters.
    [vost#0:0/hevc_qsv @ 0x5634d3cf2f80] Error initializing output stream: Error while opening encoder for output stream #0:0 - maybe incorrect parameters such as bit_rate, rate, width or height
    [libfdk_aac @ 0x5634d80cd140] 2 frames left in the queue on closing
    Conversion failed!


    Here is the result I get after running
    Code:
    sudo dmesg | grep i915


    Code:
    [    0.000000] Command line: BOOT_IMAGE=/ROOT/24.04.2@/boot/vmlinuz-6.6.32-production+truenas root=ZFS=boot-pool/ROOT/24.04.2 ro libata.allow_tpm=1 amd_iommu=on iommu=pt kvm_amd.npt=1 kvm_amd.avic=1 intel_iommu=on zfsforce=1 nvme_core.multipath=N i915.enable_guc=3
    [    0.016140] Kernel command line: BOOT_IMAGE=/ROOT/24.04.2@/boot/vmlinuz-6.6.32-production+truenas root=ZFS=boot-pool/ROOT/24.04.2 ro libata.allow_tpm=1 amd_iommu=on iommu=pt kvm_amd.npt=1 kvm_amd.avic=1 intel_iommu=on zfsforce=1 nvme_core.multipath=N i915.enable_guc=3
    [    6.951768] i915 0000:00:02.0: enabling device (0000 -> 0003)
    [    6.951873] i915 0000:00:02.0: can't derive routing for PCI INT A
    [    6.951880] i915 0000:00:02.0: PCI INT A: not connected
    [    6.951957] i915 0000:00:02.0: [drm] GT0: Incompatible option enable_guc=3 - GuC submission is N/A
    [    6.952537] i915 0000:00:02.0: [drm] VT-d active for gfx access
    [    6.952628] i915 0000:00:02.0: [drm] Using Transparent Hugepages
    [    6.954211] i915 0000:00:02.0: BAR 6: can't assign [??? 0x00000000 flags 0x20000000] (bogus alignment)
    [    6.954476] i915 0000:00:02.0: [drm] Failed to find VBIOS tables (VBT)
    [    6.958920] i915 0000:00:02.0: [drm] Finished loading DMC firmware i915/kbl_dmc_ver1_04.bin (v1.4)
    [    7.359376] i915 0000:00:02.0: [drm] [ENCODER:94:DDI A/PHY A] failed to retrieve link info, disabling eDP
    [    7.360049] i915 0000:00:02.0: Platform does not support port F
    [    7.360276] WARNING: CPU: 3 PID: 783 at drivers/gpu/drm/i915/display/intel_display.c:7426 assert_port_valid+0x58/0x70 [i915]
    [    7.360648] Modules linked in: intel_rapl_msr(E) intel_rapl_common(E) ipmi_ssif(E) x86_pkg_temp_thermal(E) intel_powerclamp(E) coretemp(E) kvm_intel(E) kvm(E) irqbypass(E) ghash_clmulni_intel(E) sha512_ssse3(E) sha256_ssse3(E) sha1_ssse3(E) i915(E+) aesni_intel(E) crypto_simd(E) cryptd(E) drm_buddy(E) snd_pcm(E) drm_display_helper(E) rapl(E) snd_timer(E) cec(E) intel_cstate(E) snd(E) rc_core(E) ast(E) soundcore(E) ttm(E) iTCO_wdt(E) mei_me(E) drm_shmem_helper(E) acpi_ipmi(E) intel_uncore(E) intel_pmc_bxt(E) iTCO_vendor_support(E) pcspkr(E) wmi_bmof(E) watchdog(E) mei(E) ipmi_si(E) drm_kms_helper(E) ie31200_edac(E) fan(E) intel_pch_thermal(E) ipmi_devintf(E) joydev(E) ipmi_msghandler(E) intel_pmc_core(E) button(E) acpi_pad(E) acpi_power_meter(E+) acpi_tad(E) evdev(E) sg(E) loop(E) drm(E) efi_pstore(E) dm_mod(E) configfs(E) ip_tables(E) x_tables(E) autofs4(E) zfs(POE) spl(OE) efivarfs(E) raid10(E) raid456(E) async_raid6_recov(E) async_memcpy(E) async_pq(E) async_xor(E) async_tx(E) xor(E) hid_generic(E) usbhid(E) hid(E)
    [    7.364764] RIP: 0010:assert_port_valid+0x58/0x70 [i915]
    [    7.369448]  ? assert_port_valid+0x58/0x70 [i915]
    [    7.370085]  ? assert_port_valid+0x58/0x70 [i915]
    [    7.371741]  ? assert_port_valid+0x58/0x70 [i915]
    [    7.372099]  ? assert_port_valid+0x58/0x70 [i915]
    [    7.372456]  ? __pfx_intel_ddi_init+0x10/0x10 [i915]
    [    7.372806]  intel_ddi_init+0xd0/0x1030 [i915]
    [    7.373258]  ? __pfx_intel_ddi_init+0x10/0x10 [i915]
    [    7.373600]  intel_bios_for_each_encoder+0x35/0x50 [i915]
    [    7.373953]  intel_setup_outputs+0x380/0x8a0 [i915]
    [    7.374300]  intel_display_driver_probe_nogem+0x14c/0x210 [i915]
    [    7.374645]  i915_driver_probe+0x6d2/0xb90 [i915]
    [    7.377144]  i915_init+0x22/0xc0 [i915]
    [    7.377403]  ? __pfx_i915_init+0x10/0x10 [i915]
    [    7.390088] i915 0000:00:02.0: [drm] GT0: GuC firmware i915/kbl_guc_70.1.1.bin version 70.1.1
    [    7.390268] i915 0000:00:02.0: [drm] GT0: HuC firmware i915/kbl_huc_4.0.0.bin version 4.0.0
    [    7.414282] i915 0000:00:02.0: [drm] GT0: HuC: authenticated for all workloads
    [    7.414534] i915 0000:00:02.0: [drm] GT0: GUC: submission disabled
    [    7.414760] i915 0000:00:02.0: [drm] GT0: GUC: SLPC disabled
    [    7.423725] [drm] Initialized i915 1.6.0 20201103 for 0000:00:02.0 on minor 1
    [    7.626187] i915 0000:00:02.0: [drm] Cannot find any crtc or sizes
    [    7.820953] i915 0000:00:02.0: [drm] Cannot find any crtc or sizes
    [    8.009100] i915 0000:00:02.0: [drm] Cannot find any crtc or sizes

    The things I've tried so far are enabling the hardware encoding firmwares at boot with:

    Code:
    sudo midclt call system.advanced.update '{"kernel_extra_options": "i915.enable_guc=3"}'


    I've tried adding the i915 kernel parameter for the GuC and HuC firmwars by adding 

    Code:
    options i915 enable_guc=2
    to /etc/modprobe.d/i915.conf


    It seems to me that Jellyfin recognizes the iGPU, as I'm able to pass it in via the container setup, but TrueNAS is having trouble loading the firmware for some reason. How should i go about troubleshooting or fixing this?
    « Next Oldest | Next Newest »

    Users browsing this thread: 1 Guest(s)


    Messages In This Thread
    Hardware Encoding Issues with TrueNas Scale Jellyfin Application - by quasar25 - 2024-09-14, 10:49 PM
    RE: Hardware Encoding Issues with TrueNas Scale Jellyfin Application - by TheDreadPirate - 2024-09-15, 12:48 AM
    RE: Hardware Encoding Issues with TrueNas Scale Jellyfin Application - by quasar25 - 2024-09-15, 01:23 AM
    RE: Hardware Encoding Issues with TrueNas Scale Jellyfin Application - by TheDreadPirate - 2024-09-15, 01:45 AM
    RE: Hardware Encoding Issues with TrueNas Scale Jellyfin Application - by quasar25 - 2024-09-15, 04:46 PM
    RE: Hardware Encoding Issues with TrueNas Scale Jellyfin Application - by TheDreadPirate - 2024-09-16, 04:15 PM

    • View a Printable Version
    • Subscribe to this thread
    Forum Jump:

    Home · Team · Help · Contact
    © Designed by D&D - Powered by MyBB
    L


    Jellyfin

    The Free Software Media System

    Linear Mode
    Threaded Mode