SOLVED: Unable to transcode videos

[toytown]

Yeah my Arc A380 also transcoded it to H264/H265/AV1 without any issues.  If it helps here is the output of my VAINFO to show what driver is being used

Code:

Trying display: drm
libva info: VA-API version 1.21.0
libva info: Trying to open /usr/lib/jellyfin-ffmpeg/lib/dri/iHD_drv_video.so
libva info: Found init function __vaDriverInit_1_21
libva info: va_openDriver() returns 0
vainfo: VA-API version: 1.21 (libva 2.21.0)
vainfo: Driver version: Intel iHD driver for Intel(R) Gen Graphics - 24.2.3 (7c1c775)

Also here is the cards firmware and data versions.

Code:

FW Version: DG02_2.2353
DATA Version: 14 00 2C 04 00 00 00 00

Maybe you could compare them and make sure yours is up to date.  I'm using Debian Kernel 6.7.9 and jellyfin via the official docker.