2024-09-21, 04:32 PM
(This post was last modified: 2024-09-21, 04:55 PM by calamari7207. Edited 3 times in total.)
Greetings,
I have a persistent issue with the Jellyfin app on Fire TV when playing certain content (4k DV/HDR) on my LG Oled c7. The video and audio start without issues but the message 'player fatal error' starts appearing after a few seconds while the content keeps playing, until the stream closes with a 'too many errors, giving up' message kicking me back to the Jellyfin home or completely crashing the app.
Other 4k HDR fiiles play fine, only certain files seem to be problematic.
The server is on 10.9.11, I tried on 2 different machines (one in Docker, other with Proxmox LCX) with different hardware and the issue persists.
The same files play perfectly in Direct stream with Plex or on a Jellyfin server with version 10.8.12 and the Jellyfin native app from the LG TV.
Furthermore as a second, perhaps unrelated issue, playing all HDR files with a 10.9.11 server and the Jellyfin LG app forces transcoding with a 'video range not supported' reason, which kept me from updating from 10.8.12 which direct streams them without issue and pushed me into trying out a FireTV stick 4k.
Here is a log from one of those fatal error streams, please let me know if you require more information. Any help is greatly appreciated as although I can stream the content as desired by juggling between Plex and an old Jellyfin server version, I would very much prefer solve the issue and keep everything on a updated Jellyfin server.
I have a persistent issue with the Jellyfin app on Fire TV when playing certain content (4k DV/HDR) on my LG Oled c7. The video and audio start without issues but the message 'player fatal error' starts appearing after a few seconds while the content keeps playing, until the stream closes with a 'too many errors, giving up' message kicking me back to the Jellyfin home or completely crashing the app.
Other 4k HDR fiiles play fine, only certain files seem to be problematic.
The server is on 10.9.11, I tried on 2 different machines (one in Docker, other with Proxmox LCX) with different hardware and the issue persists.
The same files play perfectly in Direct stream with Plex or on a Jellyfin server with version 10.8.12 and the Jellyfin native app from the LG TV.
Furthermore as a second, perhaps unrelated issue, playing all HDR files with a 10.9.11 server and the Jellyfin LG app forces transcoding with a 'video range not supported' reason, which kept me from updating from 10.8.12 which direct streams them without issue and pushed me into trying out a FireTV stick 4k.
Here is a log from one of those fatal error streams, please let me know if you require more information. Any help is greatly appreciated as although I can stream the content as desired by juggling between Plex and an old Jellyfin server version, I would very much prefer solve the issue and keep everything on a updated Jellyfin server.