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    Jellyfin Forum Support Troubleshooting SOLVED: Video freezing on TV App

     
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    SOLVED: Video freezing on TV App

    Video freezes, sound continues on TV App
    f-d-ffm
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    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2024 Oct
    Reputation: 0
    Country:Germany
    #1
    2024-10-01, 02:58 PM
    Hello,

    I'm getting video freezes after about 1:40 min, sound continues normally. 
    Here's my setup:I'm running a jellyfin server on an Umbrel Home. I'm streaming movies using my Telekom MagentaTV One (2nd Generation) (SEI Robotics) with the jellyfin app from the play store (v 0.17.6 release). 
    When I started my server, everything went as expected. After returning from vacation in August, the freezing occurs. I happen every time I'm watching a show or a movie from my MagentaTV Box. When watching from a browser on a Mac or PC, everything works fine.
    The MagentaTV Box as well as the jellyfin App are up-to-date and had 2 or 3 updates since the error occurred the first time.

    I've attached the logs from the last time I tried to start a movie. Also, there's a screenshot of my encoding settings (in German).

    I tried restarting the server, TV, MagentaTV Box, I also tried different Settings for the encoding. As this problem only occurs on the MagentaTV Box, I couldn't find a solution online so far. I can't run the jellyfin app directly on my TVs hardware, as the model is too old to run h.265 files.

    I hope someone can help me out. Thanks in advance.


    Attached Files Thumbnail(s)
       

    .txt   log_20241001.txt (Size: 15.99 KB / Downloads: 78)
    .txt   FFMPEG_REMUX.txt (Size: 135.75 KB / Downloads: 74)
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    Messages In This Thread
    Video freezing on TV App - by f-d-ffm - 2024-10-01, 02:58 PM
    RE: Video freezing on TV App - by TheDreadPirate - 2024-10-01, 03:38 PM
    RE: Video freezing on TV App - by f-d-ffm - 2024-10-02, 02:11 PM
    RE: Video freezing on TV App - by theguymadmax - 2024-10-01, 04:55 PM
    RE: Video freezing on TV App - by TheDreadPirate - 2024-10-01, 04:59 PM
    RE: Video freezing on TV App - by theguymadmax - 2024-10-01, 07:15 PM
    RE: Video freezing on TV App - by TheDreadPirate - 2024-10-02, 02:36 PM
    RE: Video freezing on TV App - by theguymadmax - 2024-10-02, 05:32 PM
    RE: Video freezing on TV App - by f-d-ffm - 2024-10-03, 08:27 AM
    RE: Video freezing on TV App - by theguymadmax - 2024-10-03, 03:24 PM

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