SOLVED: Video freezing on TV App

[theguymadmax]

Code:

Level":186

Did you encode your media using HEVC main level 6.2 for a resolution of 702x300? I haven't seen any devices that specifically advertise playback at that level, even if some can handle it. When you play your media, what does the dashboard say about the reason for the remux? If it’s not supported, it should trigger a transcode instead of just a remux. I can replicate the situation on my end, and I’d recommend re-encoding it to a more common level.