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    Jellyfin Forum Support Troubleshooting SOLVED: Video freezing on TV App

     
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    SOLVED: Video freezing on TV App

    Video freezes, sound continues on TV App
    TheDreadPirate
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    #4
    2024-10-01, 04:59 PM (This post was last modified: 2024-10-01, 05:00 PM by TheDreadPirate. Edited 1 time in total.)
    (2024-10-01, 04:55 PM)theguymadmax Wrote:
    Code:
    Level":186

    Did you encode your media using HEVC main level 6.2 for a resolution of 702x300? I haven't seen any devices that specifically advertise playback at that level, even if some can handle it. When you play your media, what does the dashboard say about the reason for the remux? If it’s not supported, it should trigger a transcode instead of just a remux. I can replicate the situation on my end, and I’d recommend re-encoding it to a more common level.

    They disabled video and audio transcoding.

    Code:
    [INF] [26] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "streamer". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: False EnableAudioPlaybackTranscoding: False
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    Messages In This Thread
    Video freezing on TV App - by f-d-ffm - 2024-10-01, 02:58 PM
    RE: Video freezing on TV App - by TheDreadPirate - 2024-10-01, 03:38 PM
    RE: Video freezing on TV App - by f-d-ffm - 2024-10-02, 02:11 PM
    RE: Video freezing on TV App - by theguymadmax - 2024-10-01, 04:55 PM
    RE: Video freezing on TV App - by TheDreadPirate - 2024-10-01, 04:59 PM
    RE: Video freezing on TV App - by theguymadmax - 2024-10-01, 07:15 PM
    RE: Video freezing on TV App - by TheDreadPirate - 2024-10-02, 02:36 PM
    RE: Video freezing on TV App - by theguymadmax - 2024-10-02, 05:32 PM
    RE: Video freezing on TV App - by f-d-ffm - 2024-10-03, 08:27 AM
    RE: Video freezing on TV App - by theguymadmax - 2024-10-03, 03:24 PM

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