LG Smart TV Jellyfin App

[.theviceroy]

Hi, 
I've tried looking this up but really haven't found a satisfactory answer. I have a LG Smart TV which is using the official store app to access my Jellyfin server. Most things play just fine, but there is an issue when it comes to HEVC Main 10 content. Sometimes it plays fine, others it plays audio with no video and sometimes it plays audio/video but if the content is paused or skipped forward/back it completely stops playing and you must reset the content from the beginning.

• I have messed around a bit with the LG Smart Tv xml file and added ‘hevc’ to the direct play profiles, but that did not solve the problem. Also, I specifically looked up my tv model and confirmed that it could play HEVC 10 bit content, which is listed in the video codec specs.
  
• There does not seem to be any correlation to video resolution, it is an issue with 1080p and 4k content, seemingly at random.
  
• I have already disabled the ‘Prefer fMP4-HLS Media Container’, though that does not seem to have changed anything.
  

Lastly, and most frustratingly Plex direct plays the exact same files just fine on this tv, so I know it has to be something with the jellyfin app.

Specs:
Jellyfin Server Version: 10.9.8
WebOS: 6.4.0-21 and the app is up to date.

If anyone has any thoughts, I’d appreciate the help!