Playback error: h264 file with AC3 audio will not playback on swiftfin

[linuxnoob0009]

Try remuxing one of the files and test the new file.  This will copy the existing video/audio into a new container.  Since there is no encoding it should take a few seconds to complete.

Code:

/usr/lib/jellyfin-ffmpeg/ffmpeg -fflags +genpts+igndts -i "/MEDIADRIVE/SERIES/Millennium/Season 1/Millennium - 01x01 - Pilot.mp4" -map 0 -codec copy -max_muxing_queue_size 2048 -max_interleave_delta 0 -avoid_negative_ts disabled newFile.mp4

Then try playing the new file.

Hello again! 

I did this and the file actually plays!

....However - the timecode just stays at 0:00 the whole time. I can't search / forward or rewind when playing. And I cannot switch between the audio tracks. Luckily it played with the standard track and not the commentary. This is very mysterious.... does this make any sense at all?

I also made a .mkv-version, leaving the video and converting the audio to aac, using ffmpeg and this one works normally (except that it only has one audio track - i guess i messed up the CLI command)

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Having the same issue with an AppleTV user.
I don't allow video transcodes, only audio.

Code:

[2024-10-09 14:11:52.503 +02:00] [INF] Playback stopped reported by app "Jellyfin tvOS" "1.0.1" playing "Albtraumhafte Super-Verwandlung! Freezers Kampfkraft ist 1.000.000.". Stopped at "850000" ms
[2024-10-09 14:11:52.549 +02:00] [INF] User policy for "readacted username". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: False EnableAudioPlaybackTranscoding: True
[2024-10-09 14:11:52.555 +02:00] [INF] User policy for "readacted username". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: False EnableAudioPlaybackTranscoding: True
[2024-10-09 14:11:52.560 +02:00] [INF] User policy for "readacted username". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: False EnableAudioPlaybackTranscoding: True
[2024-10-09 14:11:55.916 +02:00] [INF] User policy for "readacted username". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: False EnableAudioPlaybackTranscoding: True
[2024-10-09 14:11:55.919 +02:00] [INF] User policy for "readacted username". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: False EnableAudioPlaybackTranscoding: True
[2024-10-09 14:12:04.219 +02:00] [INF] Playback stopped reported by app "Jellyfin tvOS" "1.0.1" playing "Killer Joe". Stopped at "4387000" ms

Hello, thanks for answering. I'd like to test this as well. How do I set this change? Can I do it in the server browser GUI?