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    Jellyfin Forum Support Troubleshooting Media Scanning & Identification "Cast & Crew" photos doesn't download properly

     
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    "Cast & Crew" photos doesn't download properly

    It doesn't have to do with missing photos, it is something else. The "Cast & Crew" doesn't download properly, but it will download without problem if I do it one-by-one
    moccor
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    #1
    2024-10-10, 09:21 PM (This post was last modified: 2024-10-10, 09:22 PM by moccor. Edited 1 time in total.)
    So I imported a bunch of shows and movies and it worked fine. I then deleted a bunch of metadata because I wanted it stored on a SSD instead of a HDD. I opened up the HDD, searched "png" "jpg" and deleted everything. I then told it to re-download the metadata and it did that without problem (Movie/show photos, etc), it shows the images fine. But, one thing that is being problematic is the "Cast & Crew", for some reason it is missing many and no matter how many combinations of "refresh metadata > replace all metadata > replace all existing images" it does not work. But what does work, is if I go to each individual actor and do it. It won't work if I try to do it by folder or by movie, only 1by1 actor by actor. What is the cause and fix of this? I am sure I can just uninstall Jellyfin and re-install and it will work fine, but I don't want to do all that. Is there a way I can just wipe all of the metadata? I would rather wipe it all and start over, then to go through the hassle of re-installing and setting up folders/accounts for Jellyfin every time a problem like this happens. Any tips would be appreciated.

    OS : Windows 11
    Jellyfin Version : 10.9.11 (non-portable)
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    Messages In This Thread
    "Cast & Crew" photos doesn't download properly - by moccor - 2024-10-10, 09:21 PM
    RE: "Cast & Crew" photos doesn't download properly - by TheDreadPirate - 2024-10-10, 09:28 PM
    RE: "Cast & Crew" photos doesn't download properly - by moccor - 2024-10-10, 09:33 PM
    RE: "Cast & Crew" photos doesn't download properly - by TheDreadPirate - 2024-10-10, 10:57 PM
    RE: "Cast & Crew" photos doesn't download properly - by moccor - 2024-10-11, 12:19 AM
    RE: "Cast & Crew" photos doesn't download properly - by TheDreadPirate - 2024-10-11, 12:51 AM
    RE: "Cast & Crew" photos doesn't download properly - by moccor - 2024-10-11, 01:09 AM
    RE: "Cast & Crew" photos doesn't download properly - by moccor - 2024-10-11, 04:57 PM

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