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    Jellyfin Forum Support Troubleshooting SOLVED: Desktop Client Connection Failure

     
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    SOLVED: Desktop Client Connection Failure

    Desktop can't connect, but mobile can
    anarchowhatever
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    Posts: 3
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    Joined: 2023 Sep
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    Country:United States
    #1
    2023-09-08, 09:42 PM
    Hi all, I've set up a server for myself and some friends on a Win10 box I had lying around.  Installation went smoothly and it looks like everything is up and running there. (+)

    We installed the mobile app, and this is working for everyone.  We can all connect to it both on my local network and from outside of it.  (+)

    When any of us try the desktop client on any platform, we are getting the Connection Failure - we are unable to connect to the selected server right now error.  (-)

    I've been searching for this specific issue all day and can't seem to find another case of it working for one application but not the other.  I've tried logging in using both the IP and URL to connect (URL works fine on mobile) and have tried installing several past versions of the Desktop client for both Win10 and Ubuntu 22.04.  Has anyone encountered this or otherwise have ideas on what I can do to resolve this?
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    Messages In This Thread
    Desktop Client Connection Failure - by anarchowhatever - 2023-09-08, 09:42 PM
    RE: Desktop Client Connection Failure - by TheDreadPirate - 2023-09-08, 09:48 PM
    RE: Desktop Client Connection Failure - by anarchowhatever - 2023-09-08, 10:00 PM
    RE: Desktop Client Connection Failure - by TheDreadPirate - 2023-09-08, 10:06 PM
    RE: Desktop Client Connection Failure - by anarchowhatever - 2023-09-08, 10:10 PM

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