Pre roll plugin doesn’t work since JF 10.8.13. Pre roll plays, movie doesn't start

[raulo1985]

Hi:

Like mentioned in the subject, I haven’t been able tu use this plugin since 10.8.13 (and I really want to). No combination of JF and plugin version works for me since JF 10.9 (tried unstable too). The behavior is that the pre roll video does play, but when it ends it gets stuck there and the movie doesn’t start unless I press the play button (so it’s not like the server freezes or something like that). Having to press play for the movie to start kinda defeats the purpose of the plugin for me. With 10.8.13, it worked as expected (the pre roll video ends, and the movie starts automatically without intervention).

Things I’ve tried (with no results):

• Like mentioned, almost all combinations of JF and plugin versions, both stable and unstable.
  
• Reinstalled the server from scratch.
  
• Triple checked permissions of both files.
  
• Tried with different pre roll files, with different codecs (but it shouldn’t be a codec issue, since both the pre roll video and movie play, it’s just that the movie doesn’t start automatically).
  
• Tried with the most compatible video files for the pre roll video and movie I can think of (both encoded with h264, 8 bits, high profile, 4:2:0, cbr, reasonable bitrate, Full HD, and aac for audio).
  

I really don’t know what’s wrong, but it must be something that changed since JF 10.9 (the weird thing is that nobody else seems to be experiencing this).

Here’s the log. FYI, “Black” is the name of the pre roll video I used for generating this log (it’s the kind of file I talked about: h264, aac, very short, and only with a black background):

Code:

[2024-10-05 12:04:52.853 -03:00] [INF] Selecting intros based on default, 1 intros found
[2024-10-05 12:04:52.854 -03:00] [INF] Selected intro ID: 7432b2b9-88b3-43ed-a1ba-24ed2c9f6fe1
[2024-10-05 12:04:52.854 -03:00] [INF] Selected intro name: Black1
[2024-10-05 12:04:52.854 -03:00] [INF] Selected intro path: /mnt/ServerDisk1/Jellyfin/Pre Roll/Black1.mp4
[2024-10-05 12:04:54.727 -03:00] [INF] Starting "/usr/lib/jellyfin-ffmpeg/ffprobe" with args "-analyzeduration 200M -probesize 1G -i file:\"/mnt/ServerDisk1/Jellyfin/Pre Roll/Black1.mp4\" -threads 0 -v warning -print_format json -show_streams -show_chapters -show_format"
[2024-10-05 12:04:55.123 -03:00] [INF] User policy for "Server". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2024-10-05 12:04:55.124 -03:00] [INF] RemoteClientBitrateLimit: 4000000, RemoteIP: "192.168.1.2", IsInLocalNetwork: True
[2024-10-05 12:04:55.893 -03:00] [INF] Adding playback tracker : cbae6969-000d-4477-b1a0-173c6037bedc-a1582a864b2948369b28fa8bf30122d3-7432b2b988b343eda1ba24ed2c9f6fe1
[2024-10-05 12:04:55.896 -03:00] [INF] PlaybackTracker : Adding Start Event : 10/05/2024 12:04:55
[2024-10-05 12:04:55.897 -03:00] [INF] Creating StartPlaybackTimer Task
[2024-10-05 12:04:55.911 -03:00] [INF] StartPlaybackTimer : Entered
[2024-10-05 12:04:55.984 -03:00] [INF] Processing playback tracker : "cbae6969-000d-4477-b1a0-173c6037bedc-a1582a864b2948369b28fa8bf30122d3-7432b2b988b343eda1ba24ed2c9f6fe1"
[2024-10-05 12:04:56.047 -03:00] [INF] Playback stopped reported by app "Jellyfin Mobile (iOS)" "1.5.0" playing "Black1". Stopped at "201" ms
[2024-10-05 12:04:56.060 -03:00] [INF] Playback stop tracker found, processing stop : "cbae6969-000d-4477-b1a0-173c6037bedc-a1582a864b2948369b28fa8bf30122d3-7432b2b988b343eda1ba24ed2c9f6fe1"
[2024-10-05 12:04:56.061 -03:00] [INF] PlaybackTracker : Adding Stop Event : 10/05/2024 12:04:56
[2024-10-05 12:04:56.061 -03:00] [INF] Playback stop but TrackedPlaybackInfo not found! not storing activity in DB
[2024-10-05 12:05:12.394 -03:00] [INF] Playback stopped reported by app "Jellyfin Mobile (iOS)" "1.5.0" playing "Black1". Stopped at "201" ms
[2024-10-05 12:05:12.401 -03:00] [INF] Playback stop did not have a tracker : "cbae6969-000d-4477-b1a0-173c6037bedc-a1582a864b2948369b28fa8bf30122d3-7432b2b988b343eda1ba24ed2c9f6fe1"
[2024-10-05 12:05:15.913 -03:00] [INF] session.RemoteEndPoint : "192.168.1.2"
[2024-10-05 12:05:15.916 -03:00] [INF] StartPlaybackTimer : event_playing_id    = "7432b2b988b343eda1ba24ed2c9f6fe1"
[2024-10-05 12:05:15.916 -03:00] [INF] StartPlaybackTimer : event_user_id        = "a1582a864b2948369b28fa8bf30122d3"
[2024-10-05 12:05:15.916 -03:00] [INF] StartPlaybackTimer : event_user_id_int    = 1
[2024-10-05 12:05:15.916 -03:00] [INF] StartPlaybackTimer : session_playing_id  = ""
[2024-10-05 12:05:15.916 -03:00] [INF] StartPlaybackTimer : session_user_id      = "a1582a864b2948369b28fa8bf30122d3"
[2024-10-05 12:05:15.916 -03:00] [INF] StartPlaybackTimer : play_method          = "na"
[2024-10-05 12:05:15.916 -03:00] [INF] StartPlaybackTimer : e.ClientName        = "Jellyfin Mobile (iOS)"
[2024-10-05 12:05:15.916 -03:00] [INF] StartPlaybackTimer : e.DeviceName        = "iPhone de RGL"
[2024-10-05 12:05:15.916 -03:00] [INF] StartPlaybackTimer : ItemName            = "Black1"
[2024-10-05 12:05:15.916 -03:00] [INF] StartPlaybackTimer : ItemId              = "7432b2b988b343eda1ba24ed2c9f6fe1"
[2024-10-05 12:05:15.916 -03:00] [INF] StartPlaybackTimer : ItemType            = "Video"
[2024-10-05 12:05:15.916 -03:00] [INF] StartPlaybackTimer : Details do not match for play item
[2024-10-05 12:05:15.916 -03:00] [INF] StartPlaybackTimer : Exited
[2024-10-05 12:05:29.061 -03:00] [INF] WS "192.168.1.2" closed

Thanks in advance.

Are you using an older pre-roll or intros plugin?  Or the, now, official intros plugin?

https://github.com/jellyfin/jellyfin-plugin-intros

Hi:

Sorry to bump this thread, but I can't get this plugin to work, the behavior is always the same after 10.8.13 (as described before). Being this a client or a server issue (or something that I'm doing wrong), I already run out of ideas. Any ideas on how to troubleshoot / fix this in my case? My setup is nothing out of the ordinary, and permissions are ok since both the pre roll video and the movie play without issues, it's just that if I don't press the play button after the pre roll video ends, it stays there forever. Since I don't seem to find other threads with this issue, does anyone have an idea on how can I fix this with my setup? I need a little help with this please

Thanks in advance.