2024-11-26, 07:43 PM
I don't know what kind of device that is, but the TV resolution is 1080P but you are still sending a 4K file to it. Depending on the specs of the client device, it may just be struggling to play it.
Settings (not dashboard) > Playback > Maximum Allowed Video Transcoding Resolution. Set that to 1080P.
Settings (not dashboard) > Playback > Maximum Allowed Video Transcoding Resolution. Set that to 1080P.