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    Jellyfin Forum Support Troubleshooting "Unable to load subtitles"

     
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    "Unable to load subtitles"

    Win Server + Android TV
    alextd
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    Junior Member

    Posts: 2
    Threads: 1
    Joined: 2023 Sep
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    Country:Sweden
    #1
    2023-09-22, 04:15 PM
    Hi, 

    I'm coming from 3-4 years of Emby, and was recommended to try out Jellyfin. Started a couple of hours ago - and first impression is good. 

    1) Tried to watch my first movie and I noticed that on the main screen on the Android TV, where we press 'Play' there wasn't a Subtitle option to click before the movie starts. Is that normal? Anyhow, when the movie started I could click "Subtitles" on my remote and then pick one of the embedded subtitles from a list. On Emby you can choose subtitles before you Play the movie. 

    2) All the subtitles I tried to load, created the error "unable to load subtitles". The same movies then worked flawless in Emby. 

    I Googled this error and discovered this 4-year long discussion of the aforementioned problem: https://github.com/jellyfin/jellyfin-and...1121735121

    IMHO, if the problem is unsolved for 4 years - one could argue it will never be solved. 

    So, before I commit further time on this system - any workarounds that one could live with? 

    Thanks
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    Messages In This Thread
    "Unable to load subtitles" - by alextd - 2023-09-22, 04:15 PM
    RE: "Unable to load subtitles" - by TheDreadPirate - 2023-09-22, 04:20 PM
    RE: "Unable to load subtitles" - by alextd - 2023-09-23, 07:49 AM
    RE: "Unable to load subtitles" - by mans - 2023-09-23, 01:24 PM
    RE: "Unable to load subtitles" - by skribe - 2023-09-23, 01:42 PM
    RE: "Unable to load subtitles" - by bitmap - 2023-09-23, 06:15 PM
    RE: "Unable to load subtitles" - by bitmap - 2023-09-22, 04:44 PM
    RE: "Unable to load subtitles" - by mans - 2023-09-23, 01:16 PM
    RE: "Unable to load subtitles" - by cybericius - 2024-01-21, 10:50 AM
    RE: "Unable to load subtitles" - by TheDreadPirate - 2024-01-21, 05:06 PM
    RE: "Unable to load subtitles" - by firas1 - 2024-04-15, 01:06 PM
    RE: "Unable to load subtitles" - by TheDreadPirate - 2024-04-15, 07:24 PM
    RE: "Unable to load subtitles" - by firas1 - 2024-04-16, 07:08 AM
    RE: "Unable to load subtitles" - by TheDreadPirate - 2024-04-16, 04:53 PM
    RE: "Unable to load subtitles" - by vdscsdc - 2024-05-04, 07:13 AM
    RE: "Unable to load subtitles" - by niels - 2024-05-04, 08:35 AM
    RE: "Unable to load subtitles" - by vdscsdc - 2024-05-04, 09:10 AM
    RE: "Unable to load subtitles" - by www.com.au - 2024-10-03, 08:19 AM
    RE: "Unable to load subtitles" - by firas1 - 2024-10-03, 08:33 AM
    RE: "Unable to load subtitles" - by TheDreadPirate - 2024-10-03, 01:26 PM
    RE: "Unable to load subtitles" - by niels - 2024-10-03, 01:55 PM
    RE: "Unable to load subtitles" - by firas1 - 2024-10-04, 07:14 AM
    RE: "Unable to load subtitles" - by niels - 2024-10-04, 07:43 AM

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