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    Jellyfin Forum Support Troubleshooting "Unable to load subtitles"

     
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    "Unable to load subtitles"

    Win Server + Android TV
    TheDreadPirate
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    #2
    2023-09-22, 04:20 PM (This post was last modified: 2023-09-22, 04:22 PM by TheDreadPirate. Edited 3 times in total.)
    1. That is the current behavior for the Android TV client. There is a beta out, but I haven't tried it myself to see if that has changed.

    2. The Android TV client doesn't support some subtitle formats. This is resolved by burning in the subtitles via transcoding. If you don't have transcoding working then you will see the message you received. You can also try the subtitle extraction plugin, which will extract and convert the subtitles to...SRT I believe? Which Android TV should support without transcoding. The extracted subs will show up as an ADDITIONAL subtitle track.
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    Messages In This Thread
    "Unable to load subtitles" - by alextd - 2023-09-22, 04:15 PM
    RE: "Unable to load subtitles" - by TheDreadPirate - 2023-09-22, 04:20 PM
    RE: "Unable to load subtitles" - by alextd - 2023-09-23, 07:49 AM
    RE: "Unable to load subtitles" - by mans - 2023-09-23, 01:24 PM
    RE: "Unable to load subtitles" - by skribe - 2023-09-23, 01:42 PM
    RE: "Unable to load subtitles" - by bitmap - 2023-09-23, 06:15 PM
    RE: "Unable to load subtitles" - by bitmap - 2023-09-22, 04:44 PM
    RE: "Unable to load subtitles" - by mans - 2023-09-23, 01:16 PM
    RE: "Unable to load subtitles" - by cybericius - 2024-01-21, 10:50 AM
    RE: "Unable to load subtitles" - by TheDreadPirate - 2024-01-21, 05:06 PM
    RE: "Unable to load subtitles" - by firas1 - 2024-04-15, 01:06 PM
    RE: "Unable to load subtitles" - by TheDreadPirate - 2024-04-15, 07:24 PM
    RE: "Unable to load subtitles" - by firas1 - 2024-04-16, 07:08 AM
    RE: "Unable to load subtitles" - by TheDreadPirate - 2024-04-16, 04:53 PM
    RE: "Unable to load subtitles" - by vdscsdc - 2024-05-04, 07:13 AM
    RE: "Unable to load subtitles" - by niels - 2024-05-04, 08:35 AM
    RE: "Unable to load subtitles" - by vdscsdc - 2024-05-04, 09:10 AM
    RE: "Unable to load subtitles" - by www.com.au - 2024-10-03, 08:19 AM
    RE: "Unable to load subtitles" - by firas1 - 2024-10-03, 08:33 AM
    RE: "Unable to load subtitles" - by TheDreadPirate - 2024-10-03, 01:26 PM
    RE: "Unable to load subtitles" - by niels - 2024-10-03, 01:55 PM
    RE: "Unable to load subtitles" - by firas1 - 2024-10-04, 07:14 AM
    RE: "Unable to load subtitles" - by niels - 2024-10-04, 07:43 AM

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