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    Jellyfin Forum Support Troubleshooting FireTV Stick Fails Playback when Transcoding Video if Subtitles are Enabled

     
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    FireTV Stick Fails Playback when Transcoding Video if Subtitles are Enabled

    boimouse
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    #3
    2024-12-13, 04:12 PM (This post was last modified: 2024-12-13, 04:23 PM by boimouse. Edited 3 times in total.)
    (2024-12-13, 01:34 PM)TheDreadPirate Wrote: Can you share your jellyfin and ffmpeg logs from the failed playback?

    Thank you for the quick response.

    Here is the log you requested. I know the video in the log here is an HDR10 video but I also tried it with non-HDR content and the same problem occurred.

    In this example of the error I am experiencing, the process to recreate it was as follows: I began playing the video, then I enabled subtitles, then I forced the video to transcode (sometimes the subtitles get automatically disabled so I would re-enable them during the transcoded video playback which would recreate this issue as well), then it seemed to attempt to transcode and then it failed to playback the video and crashed the player.

    P.S. I noticed in the log that it seems to be using the "VAAPI" preset for hwaccel but in the transcoding dashboard, it is selected as Intel QuickSync (QSV). I'm not sure if that has anything to do with it but I have an Intel GPU installed which I have been using.


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    Messages In This Thread
    FireTV Stick Fails Playback when Transcoding Video if Subtitles are Enabled - by boimouse - 2024-12-13, 07:51 AM
    RE: FireTV Stick Fails Playback when Transcoding Video if Subtitles are Enabled - by TheDreadPirate - 2024-12-13, 01:34 PM
    RE: FireTV Stick Fails Playback when Transcoding Video if Subtitles are Enabled - by boimouse - 2024-12-13, 04:12 PM
    RE: FireTV Stick Fails Playback when Transcoding Video if Subtitles are Enabled - by TheDreadPirate - 2024-12-13, 04:23 PM
    RE: FireTV Stick Fails Playback when Transcoding Video if Subtitles are Enabled - by boimouse - 2024-12-13, 04:44 PM
    RE: FireTV Stick Fails Playback when Transcoding Video if Subtitles are Enabled - by TheDreadPirate - 2024-12-13, 04:49 PM
    RE: FireTV Stick Fails Playback when Transcoding Video if Subtitles are Enabled - by boimouse - 2024-12-13, 05:07 PM
    RE: FireTV Stick Fails Playback when Transcoding Video if Subtitles are Enabled - by TheDreadPirate - 2024-12-13, 06:08 PM
    RE: FireTV Stick Fails Playback when Transcoding Video if Subtitles are Enabled - by boimouse - 2024-12-13, 06:17 PM
    RE: FireTV Stick Fails Playback when Transcoding Video if Subtitles are Enabled - by boimouse - 2024-12-14, 12:28 AM
    RE: FireTV Stick Fails Playback when Transcoding Video if Subtitles are Enabled - by TheDreadPirate - 2024-12-14, 07:18 PM
    RE: FireTV Stick Fails Playback when Transcoding Video if Subtitles are Enabled - by boimouse - 2024-12-14, 09:15 PM
    RE: FireTV Stick Fails Playback when Transcoding Video if Subtitles are Enabled - by TheDreadPirate - 2024-12-14, 10:23 PM
    RE: FireTV Stick Fails Playback when Transcoding Video if Subtitles are Enabled - by boimouse - 2024-12-14, 11:01 PM
    RE: FireTV Stick Fails Playback when Transcoding Video if Subtitles are Enabled - by TheDreadPirate - 2024-12-15, 07:33 PM
    RE: FireTV Stick Fails Playback when Transcoding Video if Subtitles are Enabled - by boimouse - 2024-12-16, 09:58 AM
    RE: FireTV Stick Fails Playback when Transcoding Video if Subtitles are Enabled - by TheDreadPirate - 2024-12-16, 01:15 PM
    RE: FireTV Stick Fails Playback when Transcoding Video if Subtitles are Enabled - by boimouse - 2024-12-17, 07:02 PM
    RE: FireTV Stick Fails Playback when Transcoding Video if Subtitles are Enabled - by theguymadmax - 2024-12-16, 05:35 PM
    RE: FireTV Stick Fails Playback when Transcoding Video if Subtitles are Enabled - by theguymadmax - 2024-12-17, 07:30 PM
    RE: FireTV Stick Fails Playback when Transcoding Video if Subtitles are Enabled - by boimouse - 2024-12-17, 07:33 PM
    RE: FireTV Stick Fails Playback when Transcoding Video if Subtitles are Enabled - by boimouse - 2025-01-09, 05:54 AM

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