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    Jellyfin Forum Support Troubleshooting SOLVED: "Playback failed due to a fatal player error" for external drive

     
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    SOLVED: "Playback failed due to a fatal player error" for external drive

    help_me_please
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    #1
    2024-12-27, 01:05 AM (This post was last modified: 2024-12-28, 08:34 PM by help_me_please. Edited 1 time in total.)
    Hello, Jellyfin troubleshooting forum and thanks in advance.

    I'm running Ubuntu 20.04.1 LTS and just set it up for Jellyfin recently after moving from Plex. I have all my video files on an external HDD and was having trouble getting Jellyfin to recognize that the path to the drive was legitimate. Luckily, apparently this is a common problem and I found this reddit thread which solved my problem. I successfully watched one episode of a show. When I came back to watch some more later, I got the error in the title. This happens for every show.

    I figured this could have something to do with the external HDD, so I took one of my shows out of the external HDD and put it in the documents folder on my main HDD. Sure enough, the videos played. However, even with this info, I can't find anyone who's had the same problem. I'm not too familiar with Ubuntu or Linux in general so I can get logs if needed if you tell me how to get them.

    Thanks.
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    Messages In This Thread
    "Playback failed due to a fatal player error" for external drive - by help_me_please - 2024-12-27, 01:05 AM
    RE: "Playback failed due to a fatal player error" for external drive - by TheDreadPirate - 2024-12-27, 08:53 PM
    RE: "Playback failed due to a fatal player error" for external drive - by help_me_please - 2024-12-28, 12:26 AM
    RE: "Playback failed due to a fatal player error" for external drive - by TheDreadPirate - 2024-12-28, 12:47 AM
    RE: "Playback failed due to a fatal player error" for external drive - by help_me_please - 2024-12-28, 01:07 AM
    RE: "Playback failed due to a fatal player error" for external drive - by TheDreadPirate - 2024-12-28, 01:23 AM
    RE: "Playback failed due to a fatal player error" for external drive - by help_me_please - 2024-12-28, 01:44 AM
    RE: "Playback failed due to a fatal player error" for external drive - by help_me_please - 2024-12-28, 08:11 PM
    RE: "Playback failed due to a fatal player error" for external drive - by help_me_please - 2024-12-28, 08:34 PM

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