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    Jellyfin Forum Support Troubleshooting Media Scanning & Identification New Windows install, media scan stuck at %0

     
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    New Windows install, media scan stuck at %0

    Trying to port a setup from existing Linux install
    rpod
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    Posts: 2
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    Joined: 2025 Jan
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    #1
    2025-01-01, 05:55 PM
    I have an existing Linux laptop with Jellyfin installed and it is working fine. That laptop is aging though, so I got a new Beelink mini PC with Windows preinstalled, and am trying to set up Jellyfin on it. I copied all the media over via sftp, and it is in a folder on my C drive, C:\Library\Videos.

    I installed Jellyfin using the Windows installer, and there is some problem with the initial media scan. When I log in to localhost:8096 and navigate to Home, it just spins forever. If I go to dashboard/libraries, I see my Library there along side the Add Media Library button, but the image is just a '?' and there is a '0%' in the corner. If I do Scan All Libraries, the bar never fills, it stays at 0%. 

    I turned on debug logging in C:\Library\Videos\config\logging.default.json (set Serilog.MinimumLevel.Default = "Debug") but I don't see anything that looks like or is logged as an error in the logs. If I let it run for a long time, mostly I see messages like this:
    Code:
    [2025-01-01 12:48:39.506 -05:00] [DBG] [3] Emby.Server.Implementations.HttpServer.WebSocketConnection: WS "127.0.0.1" received message: InboundWebSocketMessage`1 { Data: null, MessageType: KeepAlive, ServerId: null }
    [2025-01-01 12:48:44.618 -05:00] [DBG] [3] Emby.Server.Implementations.Session.SessionWebSocketListener: Watching 1 WebSockets.
    [2025-01-01 12:48:56.608 -05:00] [DBG] [31] Emby.Server.Implementations.Session.SessionWebSocketListener: Watching 1 WebSockets.
    [2025-01-01 12:49:08.617 -05:00] [DBG] [31] Emby.Server.Implementations.Session.SessionWebSocketListener: Watching 1 WebSockets.
    [2025-01-01 12:49:20.613 -05:00] [DBG] [31] Emby.Server.Implementations.Session.SessionWebSocketListener: Watching 1 WebSockets.
    [2025-01-01 12:49:32.605 -05:00] [DBG] [3] Emby.Server.Implementations.Session.SessionWebSocketListener: Watching 1 WebSockets.
    [2025-01-01 12:49:33.952 -05:00] [INF] [3] Emby.Server.Implementations.Session.SessionWebSocketListener: Sending ForceKeepAlive message to 1 inactive WebSockets.
    [2025-01-01 12:49:36.020 -05:00] [DBG] [3] Emby.Server.Implementations.HttpServer.WebSocketConnection: WS "127.0.0.1" received message: InboundWebSocketMessage`1 { Data: null, MessageType: KeepAlive, ServerId: null }
    [2025-01-01 12:49:44.607 -05:00] [DBG] [3] Emby.Server.Implementations.Session.SessionWebSocketListener: Watching 1 WebSockets.

    I can see in Task Manager that Jellyfin.Server is quite busy. Always between 50%-100% of CPU usage. But it never seems to make progress that I can tell. The percentage of media scan never goes past 0%, and nothing in the logs indicates it is looking at files, etc.

    What else can I try or look at?
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    Messages In This Thread
    New Windows install, media scan stuck at %0 - by rpod - 2025-01-01, 05:55 PM
    RE: New Windows install, media scan stuck at %0 - by TheDreadPirate - 2025-01-01, 06:53 PM
    RE: New Windows install, media scan stuck at %0 - by rpod - 2025-01-02, 02:07 AM

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