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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Hardware transcoding error (AMD GPU)

     
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    Hardware transcoding error (AMD GPU)

    RolfiePolfie
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    Posts: 3
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    Joined: 2025 Jan
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    Country:Netherlands
    #4
    2025-01-04, 01:19 PM (This post was last modified: 2025-01-04, 02:18 PM by RolfiePolfie. Edited 2 times in total.)
    Dear people,

    I am running into the following problem. I recently bought a new motherboard and processor because the old one was almost 10 years old and I was running into some performance issues.
    After some research I ended up with the AMD Ryzen 5 5600GT, with a built-in graphics card. This was to save on electricity costs. My previous set also had a built-in GPU and Jellyfin made good use of it, as soon as I let the transcoder use the AMD-AMF it ran like a charm, without any configuration. So I thought I could do that with this installation as well. By the way, it is a completely clean installation! But without result. As soon as I set the settings to AMD-AMF, Jellyfin no longer wants to play video. If I set it to the open source variant (VAAPI) it plays most of it, but completely on the CPU. The GPU is not touched.

    My system is as follows:
    MSI AM4 mainboard
    AMD Ryzen 5 5600GT this contains the Vega 7 GPU
    32GB Ram
    Windows Server 2022
    According to CPU-Monkey my GPU supports the following formats:

    h264: Decode / Encode
    AV1: No
    h265 / HEVC (8 bit): Decode / Encode
    h265 / HEVC (10 bit): Decode / Encode
    VP8: Decode / Encode
    VP9: Decode / Encode
    VC-1: Decode
    AVC: Decode / Encode
    JPEG: Decode / Encode

    The transcoding log states:
    [AVHWDeviceContext @ 000002ea641534c0] Using device 1002:1638 (AMD Radeon™ Graphics).
    [av1_amf @ 000001ab165cfe00] CreateComponent(AMFVideoEncoderHW_AV1) failed with error 1

    I reinstalled the GPU driver multiple times, tried the pro driver from AMD, the Adrenaline driver from AMD, both wont install through the installer, I had to install manually through the device manager and pointed it to the inf file.

    I don’t know what to do next. Is there anything I can do to try? Am I forgetting something?

    Oh, before I forget, I write down all my tests below:

    With AMD-AMF
    Hardwaredecodering inschakelen voor
    H264
    HEVC
    MPEG2
    VC1
    VP9
    HEVC 10bit
    VP9 10bit (NOT AV1)

    Opties voor hardwarecodering
    Hardwarecodering inschakelen
    (Sorry, in Dutch)

    Movie: 4K HDR
    Android JellyFin app : Does not run, but GPU spikes a few times
    Android Findroid App : Does not run, but GPU spikes a few times
    Edge browser : Does not run, but GPU spikes a few times
    FireFox browser : Does not run, but GPU spikes a few times

    Movie: 1080P H264 SDR
    Android JellyFin app : Runs, but no GPU used (CPU 17%)
    Android Findroid App : Runs, but no GPU used (CPU 2%)
    Edge browser : Does not run, but GPU spikes a few times
    FireFox browser : Runs, but no GPU used (CPU 17%)

    With VAAPI:
    VA-API-apparaat
    Dit is de render-node die wordt gebruikt voor hardwareversnelling.
    /dev/dri/renderD128
    Hardwaredecodering inschakelen voor
    H264
    HEVC
    MPEG2
    VC1
    VP8
    VP9
    HEVC 10bit
    VP9 10bit

    Movie: 4K HDR :
    Android JellyFin app : Runs, but no GPU used (CPU 100%)
    Android Findroid App : Runs, but no GPU used (CPU 100%)
    Edge browser : Runs, but no GPU used (CPU 100%)
    FireFox browser : Runs, but no GPU used (CPU 100%)

    Movie: 1080P H264 SDR
    Android JellyFin app : Runs, but no GPU used (CPU 17%)
    Android Findroid App : Runs, but no GPU used (CPU 2%)
    Edge browser : Runs, but no GPU used (CPU 100%)
    FireFox browser : Runs, but no GPU used (CPU 15%)

    Unlike the topic starter, I do plan to use the APU. Is that even possible?

    With kind regards,
    Rolf

    /Edit
    I managed to install the latest drivers from this thread: https://www.reddit.com/r/AMDHelp/comment...rver_2022/

    Now I will try again.

    Unfortunately, still the same outcome.. I don't know what to do next, any ideas are welcome!
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    Messages In This Thread
    Hardware transcoding error (AMD GPU) - by KingCharlesVI - 2024-12-31, 01:33 AM
    RE: Hardware transcoding error (AMD GPU) - by nyanmisaka - 2024-12-31, 03:33 PM
    RE: Hardware transcoding error (AMD GPU) - by KingCharlesVI - 2024-12-31, 03:42 PM
    RE: Hardware transcoding error (AMD GPU) - by RolfiePolfie - 2025-01-04, 01:19 PM
    RE: Hardware transcoding error (AMD GPU) - by Efficient_Good_5784 - 2025-01-05, 03:49 AM
    RE: Hardware transcoding error (AMD GPU) - by TheDreadPirate - 2025-01-04, 07:08 PM
    RE: Hardware transcoding error (AMD GPU) - by RolfiePolfie - 2025-01-04, 07:41 PM
    RE: Hardware transcoding error (AMD GPU) - by TheDreadPirate - 2025-01-05, 12:29 AM
    RE: Hardware transcoding error (AMD GPU) - by RolfiePolfie - 2025-01-05, 08:49 AM
    RE: Hardware transcoding error (AMD GPU) - by leozanelato - 2025-07-19, 04:24 PM

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