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    Jellyfin Forum Support Troubleshooting Unable to play media with EAC3 codec

     
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    Unable to play media with EAC3 codec

    Unable to play media with EAC3/DDP7.1 codec on Android TV
    jellybeandog
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    Country:United Kingdom
    #1
    2025-01-25, 11:14 AM (This post was last modified: 2025-01-25, 11:26 AM by jellybeandog. Edited 3 times in total.)
    I'd be grateful if anyone has any ideas on how to fix this issue, or understand if this is a bug with Jellyfin or an issue with my setup. My setup is:
    • Jellyfin 10.10.3
    • 4K Firestick connected to a Denon x1400H
    • TCL QM8B connected to the Denon via eArc

    I'm unable to watch any media with a codec of EAC3/DDP7.1 on my TV (via Firestick) on the default Jellyfin player. When I try and play it, it shows a black screen, sometimes with very distorted slowed down audio, but the player stays on 0 seconds and doesn't progress.

    Changing the external player to VLC fixes the issue, but this introduces a slight audio delay.

    I can also watch the film using the Android TV's Jellyfin app and default TV speakers (not on the Firestick).

    I've changed the logger to show debug info, and included an example log when I play one of these films. To me it doesn't look like there's any obvious error message but I'm not 100% sure. Thanks in advance for any help.

    https://pastebin.com/KAPugLdF
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    Messages In This Thread
    Unable to play media with EAC3 codec - by jellybeandog - 2025-01-25, 11:14 AM
    RE: Unable to play media with EAC3 codec - by theguymadmax - 2025-01-25, 03:32 PM
    RE: Unable to play media with EAC3 codec - by jellybeandog - 2025-01-26, 10:14 AM
    RE: Unable to play media with EAC3 codec - by theguymadmax - 2025-01-26, 01:15 PM
    RE: Unable to play media with EAC3 codec - by jellybeandog - 2025-01-26, 01:51 PM
    RE: Unable to play media with EAC3 codec - by theguymadmax - 2025-01-26, 04:39 PM
    RE: Unable to play media with EAC3 codec - by theguymadmax - 2025-01-26, 08:51 PM

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