Movies hang (I/O error)

[galapia]

Hello... again !

2 days after my previous message, I had the problem again. I had a look in Linux logs and found the following errors:

Dec 24 18:45:18 Geekcom-Jellyfin-Server systemd[1]: Starting apt-daily.service - Daily apt download activities...
Dec 24 18:45:19 Geekcom-Jellyfin-Server systemd[1]: apt-daily.service: Deactivated successfully.
Dec 24 18:45:19 Geekcom-Jellyfin-Server systemd[1]: Finished apt-daily.service - Daily apt download activities.
Dec 24 18:54:44 Geekcom-Jellyfin-Server kernel: usb 3-4: reset high-speed USB device number 3 using xhci_hcd
Dec 24 18:57:18 Geekcom-Jellyfin-Server kernel: sd 0:0:0:0: [sda] tag#0 FAILED Result: hostbyte=DID_TIME_OUT driverbyte=DRIVER_OK cmd_age=30s
Dec 24 18:57:18 Geekcom-Jellyfin-Server kernel: sd 0:0:0:0: [sda] tag#0 CDB: Read(16) 88 00 00 00 00 00 cf 2b 03 a0 00 00 00 20 00 00
Dec 24 18:57:18 Geekcom-Jellyfin-Server kernel: I/O error, dev sda, sector 3475702688 op 0x0: (READ) flags 0x80700 phys_seg 3 prio class 2
Dec 24 18:57:49 Geekcom-Jellyfin-Server kernel: usb 3-4: reset high-speed USB device number 3 using xhci_hcd
Dec 24 18:58:19 Geekcom-Jellyfin-Server kernel: usb 3-4: reset high-speed USB device number 3 using xhci_hcd
Dec 24 18:58:36 Geekcom-Jellyfin-Server kernel: usb 3-4: reset high-speed USB device number 3 using xhci_hcd
Dec 24 18:58:36 Geekcom-Jellyfin-Server kernel: usb 3-4: reset high-speed USB device number 3 using xhci_hcd
Dec 24 18:58:47 Geekcom-Jellyfin-Server kernel: usb 3-4: reset high-speed USB device number 3 using xhci_hcd
Dec 24 18:58:47 Geekcom-Jellyfin-Server kernel: sd 0:0:0:0: Device offlined - not ready after error recovery
Dec 24 18:58:47 Geekcom-Jellyfin-Server kernel: sd 0:0:0:0: [sda] tag#0 FAILED Result: hostbyte=DID_ABORT driverbyte=DRIVER_OK cmd_age=88s
Dec 24 18:58:47 Geekcom-Jellyfin-Server kernel: sd 0:0:0:0: [sda] tag#0 CDB: Read(16) 88 00 00 00 00 00 cf 2a ff c0 00 00 00 08 00 00
Dec 24 18:58:47 Geekcom-Jellyfin-Server kernel: I/O error, dev sda, sector 3475701696 op 0x0: (READ) flags 0x0 phys_seg 1 prio class 2
Dec 24 18:58:47 Geekcom-Jellyfin-Server kernel: sd 0:0:0:0: rejecting I/O to offline device
Dec 24 18:58:47 Geekcom-Jellyfin-Server kernel: I/O error, dev sda, sector 3479172240 op 0x0: (READ) flags 0x80700 phys_seg 5 prio class 2
Dec 24 18:58:47 Geekcom-Jellyfin-Server kernel: I/O error, dev sda, sector 3475701696 op 0x0: (READ) flags 0x0 phys_seg 1 prio class 2
Dec 24 18:58:47 Geekcom-Jellyfin-Server kernel: I/O error, dev sda, sector 3479172240 op 0x0: (READ) flags 0x0 phys_seg 1 prio class 2
Dec 24 18:58:47 Geekcom-Jellyfin-Server kernel: I/O error, dev sda, sector 3473641256 op 0x0: (READ) flags 0x80700 phys_seg 8 prio class 2
Dec 24 18:58:47 Geekcom-Jellyfin-Server kernel: I/O error, dev sda, sector 3479172240 op 0x0: (READ) flags 0x0 phys_seg 1 prio class 2
Dec 24 18:58:47 Geekcom-Jellyfin-Server kernel: I/O error, dev sda, sector 3479172240 op 0x0: (READ) flags 0x0 phys_seg 1 prio class 2
Dec 24 18:58:47 Geekcom-Jellyfin-Server kernel: I/O error, dev sda, sector 3479172240 op 0x0: (READ) flags 0x0 phys_seg 1 prio class 2
Dec 24 18:58:47 Geekcom-Jellyfin-Server kernel: I/O error, dev sda, sector 3473641256 op 0x0: (READ) flags 0x0 phys_seg 1 prio class 2
Dec 24 18:58:47 Geekcom-Jellyfin-Server kernel: I/O error, dev sda, sector 3479172240 op 0x0: (READ) flags 0x0 phys_seg 1 prio class 2
Dec 24 18:59:01 Geekcom-Jellyfin-Server kernel: blk_print_req_error: 8 callbacks suppressed
...

This time, I was unable to read any movie in the disk. I needed to reboot the computer.

SMART data of the disk are ok, I don't think it's a physical problem. I looks like Linux is reseting the external disk (4th line in the log)

Any idea?!