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    Jellyfin Forum Support Troubleshooting Networking & Access Clients can discover server but can't connect to it

     
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    Clients can discover server but can't connect to it

    OrkaXL
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    Junior Member

    Posts: 6
    Threads: 2
    Joined: 2023 Aug
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    Country:Belgium
    #1
    2025-02-08, 09:58 PM
    The background information:
    • Manual installation using the repository: https://jellyfin.org/docs/general/instal...erivatives
    • Server runs LMDE 6: Faye
    • Server allows port 8096 through firewall
    • Only error in the logs: Warning about the webrootpath: The WebRootPath was not found: /var/lib/jellyfin/wwwroot. Static files may be unavailable.
    • Client software on the server also discovers the server and can connect to it.
    • Plex media server is installed and fully functional on the server.

    The problem:
    I'm planning on using Jellyfin server locally within my own network using various clients. All of the clients that have an auto-discovery function can discover the server and identify it as http://192.168.x.x:8096 and the same of the server. All of the clients immediately spit out an error message when trying to connect to it: "Tried 2 candidates without success, couldn't reach server." This problem exist on all types of clients (android, windows, TV, etc.).

    Network settings in Jellyfin:
    • Bind to local network address is set to the local ip of the server which is static.
    • Allow remote connection box is checked on.
    • Ipv6 is disabled
    • All of the other setting have been left untouched.

    Please do let me know if this issue has been resolved in the past or if I need to provide more information.

    Thanks in advance for the help.
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    Messages In This Thread
    Clients can discover server but can't connect to it - by OrkaXL - 2025-02-08, 09:58 PM
    RE: Clients can discover server but can't connect to it - by theguymadmax - 2025-02-08, 10:20 PM
    RE: Clients can discover server but can't connect to it - by OrkaXL - 2025-02-09, 12:11 PM
    RE: Clients can discover server but can't connect to it - by TheDreadPirate - 2025-02-10, 02:31 PM
    RE: Clients can discover server but can't connect to it - by OrkaXL - 2025-02-11, 07:43 PM
    RE: Clients can discover server but can't connect to it - by TheDreadPirate - 2025-02-12, 04:23 PM
    RE: Clients can discover server but can't connect to it - by OrkaXL - 2025-02-12, 05:38 PM
    RE: Clients can discover server but can't connect to it - by TheDreadPirate - 2025-02-12, 06:36 PM
    RE: Clients can discover server but can't connect to it - by OrkaXL - 2025-02-13, 07:35 PM
    RE: Clients can discover server but can't connect to it - by TheDreadPirate - 2025-02-13, 08:07 PM

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