• Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below
  • Forum
  • Website
  • GitHub
  • Status
  • Translation
  • Features
  • Team
  • Rules
  • Help
  • Feeds
User Links
  • Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below

    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting WebOS app crashes whenever watching one specific TV show

     
    • 0 Vote(s) - 0 Average

    WebOS app crashes whenever watching one specific TV show

    telepathicChimp
    Offline

    Junior Member

    Posts: 13
    Threads: 4
    Joined: 2025 Jan
    Reputation: 0
    #1
    2025-02-24, 11:42 PM (This post was last modified: 2025-02-24, 11:44 PM by telepathicChimp. Edited 2 times in total.)
    Hi,

    Whenever I watch one particular TV show, the WebOS app plays it for a bit and then crashes, and the error message says something like "App will now restart to free up memory." I have tried using the "Delete stream" and "throttle transcodes" options and they don't work. 


    [2025-02-24 18:28:27.078 -05:00] [INF] User policy for "jellyfin". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
    [2025-02-24 18:28:28.082 -05:00] [INF] "/usr/lib/jellyfin-ffmpeg/ffmpeg" "-analyzeduration 200M -probesize 1G -fflags +genpts -f matroska  -i file:\"/mnt/SSD2/JellyfinSSD2/Shows/Public Domain/Season 6/Public Domain WEB EAC3 5 1 LVL7T7.mkv\" -map_metadata -1 -map_chapters -1 -threads 3 -map 0:0 -map 0:1 -map -0:s -codec:v:0 copy -tag:v:0 hvc1 -bsf:v hevc_mp4toannexb -start_at_zero -codec:a:0 libfdk_aac -vbr:a 5 -af \"pan=stereo|c0=c2+0.30*c0+0.30*c4|c1=c2+0.30*c1+0.30*c5,volume=2\" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 4096 -f hls -max_delay 5000000 -hls_time 6 -hls_segment_type mpegts -start_number 0 -hls_segment_filename \"/var/cache/jellyfin/transcodes/26843369f7199d02164c1277f242cb65%d.ts\" -hls_playlist_type vod -hls_list_size 0 -y \"/var/cache/jellyfin/transcodes/26843369f7199d02164c1277f242cb65.m3u8\""
    [2025-02-24 18:28:29.313 -05:00] [INF] Stopping ffmpeg process with q command for "/var/cache/jellyfin/transcodes/26843369f7199d02164c1277f242cb65.m3u8"
    [2025-02-24 18:28:29.613 -05:00] [INF] FFmpeg exited with code 0
    [2025-02-24 18:28:29.614 -05:00] [INF] "/usr/lib/jellyfin-ffmpeg/ffmpeg" "-analyzeduration 200M -probesize 1G -ss 00:09:32.071 -fflags +genpts -f matroska  -i file:\"/mnt/SSD2/JellyfinSSD2/Shows/Public Domain/Season 6/Public Domain - S06E18 - Public Domain WEB EAC3 5 1 LVL7T7.mkv\" -map_metadata -1 -map_chapters -1 -threads 3 -map 0:0 -map 0:1 -map -0:s -codec:v:0 copy -tag:v:0 hvc1 -bsf:v hevc_mp4toannexb -start_at_zero -codec:a:0 libfdk_aac -vbr:a 5 -af \"pan=stereo|c0=c2+0.30*c0+0.30*c4|c1=c2+0.30*c1+0.30*c5,volume=2\" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 4096 -f hls -max_delay 5000000 -hls_time 6 -hls_segment_type mpegts -start_number 95 -hls_segment_filename \"/var/cache/jellyfin/transcodes/26843369f7199d02164c1277f242cb65%d.ts\" -hls_playlist_type vod -hls_list_size 0 -y \"/var/cache/jellyfin/transcodes/26843369f7199d02164c1277f242cb65.m3u8\""
    [2025-02-24 18:28:42.138 -05:00] [INF] FFmpeg exited with code 0



    The FFMpeg direct stream log is even less informative, because I don't know what I should be looking for.

    Are there any settings I can toggle in the WebOS app that can fix this issue?

    This only happens in the WebOS app on our TV, and only for this TV show, and nothing changes when I force transcode to h264 on the client side. It's the same as 'Auto.'


    Attached Files
    .pdf   Protocol.pdf (Size: 80.66 KB / Downloads: 97)
    « Next Oldest | Next Newest »

    Users browsing this thread: 1 Guest(s)


    Messages In This Thread
    WebOS app crashes whenever watching one specific TV show - by telepathicChimp - 2025-02-24, 11:42 PM
    RE: WebOS app crashes whenever watching one specific TV show - by TheDreadPirate - 2025-02-25, 03:12 PM
    RE: WebOS app crashes whenever watching one specific TV show - by telepathicChimp - 2025-02-25, 06:01 PM
    RE: WebOS app crashes whenever watching one specific TV show - by TheDreadPirate - 2025-02-25, 07:14 PM
    RE: WebOS app crashes whenever watching one specific TV show - by telepathicChimp - 2025-02-26, 02:18 AM

    • View a Printable Version
    • Subscribe to this thread
    Forum Jump:

    Home · Team · Help · Contact
    © Designed by D&D - Powered by MyBB
    L


    Jellyfin

    The Free Software Media System

    Linear Mode
    Threaded Mode