• Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below
  • Forum
  • Website
  • GitHub
  • Status
  • Translation
  • Features
  • Team
  • Rules
  • Help
  • Feeds
User Links
  • Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below

    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting SOLVED: HEVC/x265 Transcoding Issues - Ugreen NASync

     
    • 0 Vote(s) - 0 Average

    SOLVED: HEVC/x265 Transcoding Issues - Ugreen NASync

    Is it possible to get HEVC files to play properly on Jellyfin?
    JaySkywalker94
    Offline

    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2025 Feb
    Reputation: 0
    Country:United States
    #1
    2025-02-27, 06:05 PM (This post was last modified: 2025-02-27, 07:43 PM by JaySkywalker94. Edited 2 times in total. Edit Reason: Solved! )
    Hello Everyone,

    I am new to Jellyfin but I have been impressed with alot of the customization I can do on it. However, I have been running into an issue with transcoding that is really confusing me.

    I have been trying to get mine set up on my Ugreen NAS for a while, and the results have been less than ideal. I have two different types of video codecs that make up my collection, H.264 and H.265 (or HEVC). It can play the H.264 files just fine, but not the HEVC. I have it enabled HEVC Hardware Decoding, but it still won't play. I have gotten these files to play on VLC media player, and in Ugreen's built in Video player. Just not in Jellyfin.

    I know I have gotten these files to play in Jellyfin before, but I don't remember what I did. I don't want to convert all of those HEVC files into a compatible format if I can help it, but this is driving me nuts. (I have over a thousand TV episodes in this format!)

    Has anyone else had this issue, and were you able to get it to work?

    Below, I have attached the error log for when I play a certain video file. Hopefully it will help.

    Here are the specs for my system:
    Ugreen NAS DXP4800plus
    CPU: Intel® Pentium® Gold 8505 / 4400 MHz Clock Speed / 5 Cores / 6 Threads
    RAM: 8 Gbs [Expandable]
    GPU: None (I think)

    SOLUTION: I can't believe it was as simple as checking a box in Ugreen's OS! When setting up the container in Ugreen's docker, make sure the checkbox "Graphics Card Performance" is enabled. this will allow GPU passthru and enable you to play HEVC files. 

       
       
       


    Attached Files
    .txt   Jellyfin - Error Log - 20250226.txt (Size: 11.5 KB / Downloads: 44)
    « Next Oldest | Next Newest »

    Users browsing this thread: 2 Guest(s)


    Messages In This Thread
    SOLVED: HEVC/x265 Transcoding Issues - Ugreen NASync - by JaySkywalker94 - 2025-02-27, 06:05 PM
    RE: HEVC/x265 Transcoding Issues - by TheDreadPirate - 2025-02-27, 06:19 PM
    RE: HEVC/x265 Transcoding Issues - by JaySkywalker94 - 2025-02-27, 07:20 PM
    RE: HEVC/x265 Transcoding Issues - by TheDreadPirate - 2025-02-27, 07:39 PM
    RE: SOLVED: HEVC/x265 Transcoding Issues - Ugreen NASync - by JaySkywalker94 - 2025-02-27, 07:56 PM
    RE: SOLVED: HEVC/x265 Transcoding Issues - Ugreen NASync - by Jaghiro - 2025-02-28, 09:46 AM
    RE: SOLVED: HEVC/x265 Transcoding Issues - Ugreen NASync - by Efficient_Good_5784 - 2025-02-28, 10:49 AM
    RE: SOLVED: HEVC/x265 Transcoding Issues - Ugreen NASync - by Jaghiro - 2025-02-28, 01:38 PM
    RE: SOLVED: HEVC/x265 Transcoding Issues - Ugreen NASync - by TheDreadPirate - 2025-02-28, 02:25 PM
    RE: SOLVED: HEVC/x265 Transcoding Issues - Ugreen NASync - by Jaghiro - 2025-02-28, 04:24 PM
    RE: SOLVED: HEVC/x265 Transcoding Issues - Ugreen NASync - by TheDreadPirate - 2025-02-28, 05:41 PM
    RE: SOLVED: HEVC/x265 Transcoding Issues - Ugreen NASync - by Jaghiro - 2025-02-28, 06:13 PM
    RE: SOLVED: HEVC/x265 Transcoding Issues - Ugreen NASync - by TheDreadPirate - 2025-02-28, 08:35 PM
    RE: SOLVED: HEVC/x265 Transcoding Issues - Ugreen NASync - by Jaghiro - 2025-02-28, 08:41 PM
    RE: SOLVED: HEVC/x265 Transcoding Issues - Ugreen NASync - by TheDreadPirate - 2025-03-01, 01:49 AM
    RE: SOLVED: HEVC/x265 Transcoding Issues - Ugreen NASync - by Jaghiro - 2025-03-01, 05:18 AM
    RE: SOLVED: HEVC/x265 Transcoding Issues - Ugreen NASync - by TheDreadPirate - 2025-03-01, 07:28 PM

    • View a Printable Version
    • Subscribe to this thread
    Forum Jump:

    Home · Team · Help · Contact
    © Designed by D&D - Powered by MyBB
    L


    Jellyfin

    The Free Software Media System

    Linear Mode
    Threaded Mode