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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Arc Card not loading after reboot

     
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    Arc Card not loading after reboot

    Remotepall
    Offline

    Junior Member

    Posts: 13
    Threads: 3
    Joined: 2025 Feb
    Reputation: 0
    #3
    2025-03-09, 10:38 AM
    I took a couple of days to rest and come back to this. Sorry for being so short before.

    I started from the beginning today and went through guides again. It is possible that the gpu not 'loading' was the kernel version not being up to date/below kernel required. That has now been updated to 6.13.6 which is 'loading' the GPU after each reboot. I keep using quotation marks because everything I'm looking at doesn't seem like it is loading properly?

    Code:
    uname -r

    6.13.6-061306-generic

    Code:
    ls /dev/dri

    by-path  card1  renderD128

    Code:
    dpkg -l | grep intel-media-va-driver

    ii  intel-media-va-driver:amd64                  24.1.0+dfsg1-1                          amd64        VAAPI driver for the Intel GEN8+ Graphics family

    Important note here: the title of the driver "intel-media-va-driver" is red in output. 

    Code:
    dpkg-query -l intel-media-va-driver
    Desired=Unknown/Install/Remove/Purge/Hold
    | Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
    |/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
    ||/ Name                        Version        Architecture Description
    +++-===========================-==============-============-================================================
    ii  intel-media-va-driver:amd64 24.1.0+dfsg1-1 amd64        VAAPI driver for the Intel GEN8+ Graphics family

    Code:
    sudo apt-get check
    Reading package lists... Done
    Building dependency tree... Done
    Reading state information... Done

    Code:
    sudo apt-get install --reinstall intel-media-va-driver
    Reading package lists... Done
    Building dependency tree... Done
    Reading state information... Done
    0 upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 0 not upgraded.
    Need to get 4,022 kB of archives.
    After this operation, 0 B of additional disk space will be used.
    Get:1 http://au.archive.ubuntu.com/ubuntu noble/universe amd64 intel-media-va-driver amd64 24.1.0+dfsg1-1 [4,022 kB]
    Fetched 4,022 kB in 2s (1,926 kB/s)
    (Reading database ... 235237 files and directories currently installed.)
    Preparing to unpack .../intel-media-va-driver_24.1.0+dfsg1-1_amd64.deb ...
    Unpacking intel-media-va-driver:amd64 (24.1.0+dfsg1-1) over (24.1.0+dfsg1-1) ...
    Setting up intel-media-va-driver:amd64 (24.1.0+dfsg1-1) ...

    Code:
    journalctl -xe | grep intel-media

    Mar 09 19:57:36 Eragon sudo[3599]:  shannon : TTY=pts/0 ; PWD=/home/shannon ; USER=root ; COMMAND=/usr/bin/apt-get install --reinstall intel-media-va-driver

    Code:
    apt policy intel-opencl-icd
    intel-opencl-icd:
      Installed: (none)
      Candidate: 23.43.27642.40-1ubuntu3
      Version table:
        23.43.27642.40-1ubuntu3 500
            500 http://au.archive.ubuntu.com/ubuntu noble/universe amd64 Packages

    Code:
    sudo /usr/lib/jellyfin-ffmpeg/vainfo --display drm --device /dev/dri/renderD128
    Trying display: drm
    libva info: VA-API version 1.22.0
    libva info: Trying to open /usr/lib/jellyfin-ffmpeg/lib/dri/iHD_drv_video.so
    libva info: Found init function __vaDriverInit_1_22
    Bus error

    Code:
    sudo /usr/lib/jellyfin-ffmpeg/ffmpeg -v verbose -init_hw_device vaapi=va:/dev/dri/renderD128 -init_hw_device opencl@va
    ffmpeg version 7.0.2-Jellyfin Copyright (c) 2000-2024 the FFmpeg developers
      built with gcc 13 (Ubuntu 13.3.0-6ubuntu2~24.04)
      configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-ptx-compression --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto=auto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-opencl --enable-libdrm --enable-libxml2 --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libharfbuzz --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libsvtav1 --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=amd64 --enable-libshaderc --enable-libplacebo --enable-vulkan --enable-vaapi --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
      libavutil      59.  8.100 / 59.  8.100
      libavcodec    61.  3.100 / 61.  3.100
      libavformat    61.  1.100 / 61.  1.100
      libavdevice    61.  1.100 / 61.  1.100
      libavfilter    10.  1.100 / 10.  1.100
      libswscale      8.  1.100 /  8.  1.100
      libswresample  5.  1.100 /  5.  1.100
      libpostproc    58.  1.100 / 58.  1.100
    [AVHWDeviceContext @ 0x5ac9852d9f40] libva: VA-API version 1.22.0
    [AVHWDeviceContext @ 0x5ac9852d9f40] libva: Trying to open /usr/lib/jellyfin-ffmpeg/lib/dri/iHD_drv_video.so
    [AVHWDeviceContext @ 0x5ac9852d9f40] libva: Found init function __vaDriverInit_1_22
    Bus error

    Code:
    intel_gpu_top

    No device filter specified and no discrete/integrated i915 devices found

    Further googles regarding this hasn't been any help and ChatGPT has been defaulting to advise regarding ARC-A and i915. 

    Small aside - found an issue with audio desync with AC3 Dolby Digital. But i had back burnered this until main issue sorted.
    Jellyfin Server: JF: 10.10.6, AMD Ryzen 5 5500 Gigabyte B450M DS3H, Intel Arc B570 Battlemage 10GB GPU, 16GB 3600MHz DDR4, 1TB Lexar NVMe Gen4 SSD. 
    Unraid Storage: Unraid 7.0.0, HP Proliant ML150 Gen 9, E5-2630, 32GB DDR4 ECC, 27TB, 2p5d

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    Messages In This Thread
    Arc Card not loading after reboot - by Remotepall - 2025-03-06, 12:38 PM
    RE: Arc Card not loading after reboot - by TheDreadPirate - 2025-03-06, 01:54 PM
    RE: Arc Card not loading after reboot - by Remotepall - 2025-03-09, 10:38 AM
    RE: Arc Card not loading after reboot - by Remotepall - 2025-03-09, 10:44 AM
    RE: Arc Card not loading after reboot - by Host-in-the-Shell - 2025-03-09, 02:25 PM
    RE: Arc Card not loading after reboot - by TheDreadPirate - 2025-03-09, 07:25 PM
    RE: Arc Card not loading after reboot - by Remotepall - 2025-03-09, 09:07 PM
    RE: Arc Card not loading after reboot - by Remotepall - 2025-03-10, 06:26 AM
    RE: Arc Card not loading after reboot - by TheDreadPirate - 2025-03-10, 01:01 PM

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