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    Jellyfin Forum Support Troubleshooting Arc Card not loading after reboot

     
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    Arc Card not loading after reboot

    Remotepall
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    Posts: 13
    Threads: 3
    Joined: 2025 Feb
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    #8
    2025-03-10, 06:26 AM (This post was last modified: 2025-03-10, 06:27 AM by Remotepall. Edited 1 time in total.)
    Update from today: Still broken. 

    I posted up on Reddit because I forget that there is a subreddit for everything. LINK

    They provided a link to Intel's guide re installing their drivers. Followed this for Ubuntu 24.04 LTS. Still no luck. 

    Device is still dropping out after reboots. Device is still not being utilised for transcoding. Previous tests with 
    Code:
    sudo /usr/lib/jellyfin-ffmpeg/ffmpeg -v verbose -init_hw_device vaapi=va:/dev/dri/renderD128 -init_hw_device opencl@va
    and the other similar still return with the same results ending with bus error. 

    Code:
    clinfo
    Number of platforms                              0

    ICD loader properties
      ICD loader Name                                OpenCL ICD Loader
      ICD loader Vendor                              OCL Icd free software
      ICD loader Version                              2.3.2
      ICD loader Profile                              OpenCL 3.0

    This output doesn't seem right? I would have expected some Intel branding or some such. 
    Attached some of todays FF logs. Main log: https://pastebin.com/fZACSDh0

    P.S. I didn't get around to doing the github compile thing.


    Attached Files
    .txt   Log3.txt (Size: 10.45 KB / Downloads: 34)
    .txt   Log1.txt (Size: 15.28 KB / Downloads: 34)
    .txt   Log.txt (Size: 10.47 KB / Downloads: 32)
    Jellyfin Server: JF: 10.10.6, AMD Ryzen 5 5500 Gigabyte B450M DS3H, Intel Arc B570 Battlemage 10GB GPU, 16GB 3600MHz DDR4, 1TB Lexar NVMe Gen4 SSD. 
    Unraid Storage: Unraid 7.0.0, HP Proliant ML150 Gen 9, E5-2630, 32GB DDR4 ECC, 27TB, 2p5d

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    Messages In This Thread
    Arc Card not loading after reboot - by Remotepall - 2025-03-06, 12:38 PM
    RE: Arc Card not loading after reboot - by TheDreadPirate - 2025-03-06, 01:54 PM
    RE: Arc Card not loading after reboot - by Remotepall - 2025-03-09, 10:38 AM
    RE: Arc Card not loading after reboot - by Remotepall - 2025-03-09, 10:44 AM
    RE: Arc Card not loading after reboot - by Host-in-the-Shell - 2025-03-09, 02:25 PM
    RE: Arc Card not loading after reboot - by TheDreadPirate - 2025-03-09, 07:25 PM
    RE: Arc Card not loading after reboot - by Remotepall - 2025-03-09, 09:07 PM
    RE: Arc Card not loading after reboot - by Remotepall - 2025-03-10, 06:26 AM
    RE: Arc Card not loading after reboot - by TheDreadPirate - 2025-03-10, 01:01 PM

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