2025-03-20, 06:26 AM
(This post was last modified: 2025-03-20, 11:56 PM by kaliwolf. Edited 1 time in total.)
Hiya! I am new to Jellyfin and installed it on my server in a test environment different from my normal Plex installation. While testing I tried to play a movie with VOBSUB files and it was transcoding saying that "The subtitles are not compatible for Direct Play". Posted below is the results from MediaInfo on the file I was trying to play.
Please let me know how I can fix this or any further steps to troubleshoot. I attempted to use the "External Player" option with VLC and it worked but the audio/video sync was off by a second or two. Thanks for any help in advanced!
Code:
General
Unique ID : 113681805345707881648013723268261186829 (0x558651BDF46CB39C1497898DC69D8D0D)
Complete name : /Volumes/media/Jellyfin-Test/Movies/The Boat That Rocked (2009)/The Boat That Rocked (2009) (1080p BluRay x265 SAMPA).mkv
Format : Matroska
Format version : Version 4
File size : 7.03 GiB
Duration : 2 h 15 min
Overall bit rate : 7 452 kb/s
Frame rate : 23.976 FPS
Movie name : The Boat That Rocked (2009) (1080p BluRay x265 SAMPA)
Encoded date : 2020-07-08 20:23:43 UTC
Writing application : mkvmerge v48.0.0 ('Fortress Around Your Heart') 64-bit
Writing library : libebml v1.4.0 + libmatroska v1.6.0
Cover : Yes
Attachments : cover.jpg
Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main 10@L4@Main
Codec ID : V_MPEGH/ISO/HEVC
Duration : 2 h 15 min
Bit rate : 6 363 kb/s
Width : 1 920 pixels
Height : 816 pixels
Display aspect ratio : 2.35:1
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 10 bits
Bits/(Pixel*Frame) : 0.169
Stream size : 6.01 GiB (85%)
Writing library : x265 3.4+6-g73f96ff39:[Windows][GCC 11.0.0][64 bit] 10bit
Encoding settings : cpuid=1111039 / frame-threads=2 / numa-pools=4 / wpp / no-pmode / no-pme / no-psnr / no-ssim / log-level=2 / input-csp=1 / input-res=1920x816 / interlace=0 / total-frames=194424 / level-idc=0 / high-tier=1 / uhd-bd=0 / ref=4 / no-allow-non-conformance / no-repeat-headers / annexb / no-aud / no-hrd / info / hash=0 / no-temporal-layers / open-gop / min-keyint=23 / keyint=250 / gop-lookahead=0 / bframes=8 / b-adapt=2 / b-pyramid / bframe-bias=0 / rc-lookahead=30 / lookahead-slices=4 / scenecut=40 / hist-scenecut=0 / radl=0 / no-splice / no-intra-refresh / ctu=64 / min-cu-size=8 / no-rect / no-amp / max-tu-size=32 / tu-inter-depth=1 / tu-intra-depth=1 / limit-tu=0 / rdoq-level=2 / dynamic-rd=0.00 / no-ssim-rd / signhide / no-tskip / nr-intra=0 / nr-inter=0 / no-constrained-intra / strong-intra-smoothing / max-merge=3 / limit-refs=3 / limit-modes / me=3 / subme=3 / merange=57 / temporal-mvp / no-frame-dup / no-hme / weightp / no-weightb / no-analyze-src-pics / deblock=0:0 / no-sao / no-sao-non-deblock / rd=4 / selective-sao=0 / no-early-skip / rskip / no-fast-intra / no-tskip-fast / no-cu-lossless / no-b-intra / no-splitrd-skip / rdpenalty=0 / psy-rd=2.00 / psy-rdoq=1.00 / no-rd-refine / no-lossless / cbqpoffs=0 / crqpoffs=0 / rc=crf / crf=19.5 / qcomp=0.60 / qpstep=4 / stats-write=0 / stats-read=0 / ipratio=1.40 / pbratio=1.30 / aq-mode=4 / aq-strength=1.00 / cutree / zone-count=0 / no-strict-cbr / qg-size=32 / no-rc-grain / qpmax=69 / qpmin=0 / no-const-vbv / sar=0 / overscan=0 / videoformat=5 / range=0 / colorprim=2 / transfer=2 / colormatrix=2 / chromaloc=0 / display-window=0 / cll=0,0 / min-luma=0 / max-luma=1023 / log2-max-poc-lsb=8 / vui-timing-info / vui-hrd-info / slices=1 / no-opt-qp-pps / no-opt-ref-list-length-pps / no-multi-pass-opt-rps / scenecut-bias=0.00 / hist-threshold=0.01 / no-opt-cu-delta-qp / no-aq-motion / no-hdr10 / no-hdr10-opt / no-dhdr10-opt / no-idr-recovery-sei / analysis-reuse-level=0 / analysis-save-reuse-level=0 / analysis-load-reuse-level=0 / scale-factor=0 / refine-intra=0 / refine-inter=0 / refine-mv=1 / refine-ctu-distortion=0 / no-limit-sao / ctu-info=0 / no-lowpass-dct / refine-analysis-type=0 / copy-pic=1 / max-ausize-factor=1.0 / no-dynamic-refine / no-single-sei / no-hevc-aq / no-svt / no-field / qp-adaptation-range=1.00 / no-scenecut-aware-qpconformance-window-offsets / right=0 / bottom=0 / decoder-max-rate=0
Default : Yes
Forced : No
Audio #1
ID : 2
Format : E-AC-3
Format/Info : Enhanced AC-3
Commercial name : Dolby Digital Plus
Codec ID : A_EAC3
Duration : 2 h 15 min
Bit rate mode : Constant
Bit rate : 832 kb/s
Channel(s) : 6 channels
Channel layout : L R C LFE Ls Rs
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 SPF)
Compression mode : Lossy
Stream size : 804 MiB (11%)
Title : English (5.1) (E-AC3)
Language : English
Service kind : Complete Main
Default : Yes
Forced : No
Dialog Normalization : -31 dB
compr : -0.28 dB
mixlevel : 105 dB
dialnorm_Average : -31 dB
dialnorm_Minimum : -31 dB
dialnorm_Maximum : -31 dB
Audio #2
ID : 3
Format : AC-3
Format/Info : Audio Coding 3
Commercial name : Dolby Digital
Format settings : Dolby Surround
Codec ID : A_AC3
Duration : 2 h 15 min
Bit rate mode : Constant
Bit rate : 192 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 SPF)
Compression mode : Lossy
Stream size : 186 MiB (3%)
Title : Audio commentary by director Richard Curtis, producer Hilary Bevan Jones and actors Nick Frost and Chris O'Dowd
Language : English
Service kind : Complete Main
Default : No
Forced : No
Dialog Normalization : -27 dB
compr : 5.46 dB
dsurmod : Dolby Surround encoded
mixlevel : 281 dB
roomtyp : 3
ltrtcmixlev : -3.0 dB
ltrtsurmixlev : -3.0 dB
lorocmixlev : -3.0 dB
lorosurmixlev : -3.0 dB
dialnorm_Average : -27 dB
dialnorm_Minimum : -27 dB
dialnorm_Maximum : -27 dB
Text #1
ID : 4
Format : VobSub
Muxing mode : zlib
Codec ID : S_VOBSUB
Codec ID/Info : Picture based subtitle format used on DVDs
Duration : 2 h 14 min
Bit rate : 10.7 kb/s
Frame rate : 0.219 FPS
Count of elements : 1772
Stream size : 10.3 MiB (0%)
Language : English
Default : No
Forced : No
Text #2
ID : 5
Format : VobSub
Muxing mode : zlib
Codec ID : S_VOBSUB
Codec ID/Info : Picture based subtitle format used on DVDs
Duration : 2 h 14 min
Bit rate : 17.9 kb/s
Frame rate : 0.298 FPS
Count of elements : 2406
Stream size : 17.2 MiB (0%)
Title : Commentary
Language : English
Default : No
Forced : No
Text #3
ID : 6
Format : VobSub
Muxing mode : zlib
Codec ID : S_VOBSUB
Codec ID/Info : Picture based subtitle format used on DVDs
Duration : 2 h 14 min
Bit rate : 11.1 kb/s
Frame rate : 0.205 FPS
Count of elements : 1659
Stream size : 10.7 MiB (0%)
Language : German
Default : No
Forced : No
Text #4
ID : 7
Format : VobSub
Muxing mode : zlib
Codec ID : S_VOBSUB
Codec ID/Info : Picture based subtitle format used on DVDs
Duration : 2 h 14 min
Bit rate : 7 235 b/s
Frame rate : 0.173 FPS
Count of elements : 1394
Stream size : 6.97 MiB (0%)
Language : Dutch
Default : No
Forced : No
Text #5
ID : 8
Format : VobSub
Muxing mode : zlib
Codec ID : S_VOBSUB
Codec ID/Info : Picture based subtitle format used on DVDs
Duration : 2 h 14 min
Bit rate : 8 690 b/s
Frame rate : 0.190 FPS
Count of elements : 1538
Stream size : 8.37 MiB (0%)
Language : Danish
Default : No
Forced : No
Text #6
ID : 9
Format : VobSub
Muxing mode : zlib
Codec ID : S_VOBSUB
Codec ID/Info : Picture based subtitle format used on DVDs
Duration : 2 h 14 min
Bit rate : 6 854 b/s
Frame rate : 0.178 FPS
Count of elements : 1437
Stream size : 6.60 MiB (0%)
Language : Finnish
Default : No
Forced : No
Text #7
ID : 10
Format : VobSub
Muxing mode : zlib
Codec ID : S_VOBSUB
Codec ID/Info : Picture based subtitle format used on DVDs
Duration : 2 h 14 min
Bit rate : 7 709 b/s
Frame rate : 0.194 FPS
Count of elements : 1571
Stream size : 7.43 MiB (0%)
Language : Norwegian Bokmal
Default : No
Forced : No
Text #8
ID : 11
Format : VobSub
Muxing mode : zlib
Codec ID : S_VOBSUB
Codec ID/Info : Picture based subtitle format used on DVDs
Duration : 2 h 14 min
Bit rate : 9 029 b/s
Frame rate : 0.192 FPS
Count of elements : 1551
Stream size : 8.70 MiB (0%)
Language : Swedish
Default : No
Forced : No
Text #9
ID : 12
Format : VobSub
Muxing mode : zlib
Codec ID : S_VOBSUB
Codec ID/Info : Picture based subtitle format used on DVDs
Duration : 2 h 14 min
Bit rate : 18.0 kb/s
Frame rate : 0.299 FPS
Count of elements : 2413
Stream size : 17.3 MiB (0%)
Title : Commentary
Language : German
Default : No
Forced : No
Menu
00:00:00.000 : en:Pirates (Main Titles)
00:07:26.041 : en:One Little Word
00:14:41.083 : en:One True Love
00:19:46.291 : en:Be Quick
00:27:51.541 : en:The New Twat
00:33:34.375 : en:The Sweetest Girl
00:43:09.291 : en:Gentle but Firm
00:47:16.583 : en:Good News
00:53:56.916 : en:The Big Day
01:01:47.375 : en:Over-Excited
01:05:06.041 : en:War is Declared
01:12:28.750 : en:Fun in the Sun
01:18:39.750 : en:News Flash
01:27:43.000 : en:That Old Chestnut
01:34:39.041 : en:Pretty Big News
01:39:53.125 : en:Live for Music
01:45:07.833 : en:Radio Rock D-Day
01:52:59.416 : en:The Fill Titanic
01:59:56.000 : en:We Heard You
02:06:30.291 : en:Rock & Roll! (End Titles)Please let me know how I can fix this or any further steps to troubleshoot. I attempted to use the "External Player" option with VLC and it worked but the audio/video sync was off by a second or two. Thanks for any help in advanced!