2025-03-23, 10:23 AM
Hello,
I have installed Jellyfin 10.10.6 on my Synology DS224+ using community packages. (Sorry, the wording might not be correct as I am using DS and Jellyfin in German and not in English.)
And I experience the following problem:
I can access jellyfin externally. The Android app on my mobile is working and I can watch movies if I am anywhere. I am using my admin account. Also trancoding is working. I am happy.
But:
As "link for streaming" does not lead to a link for streaming but for downloading - BTW why????? - I did add a new user which I want to use for family members to share certain videos.
So I added a new user with a dedicated folder and scanned the libaries. And the user does have access to this folder/library.
The new user is accessable from externally. Perfect. I can log in to the account. And I see the folder with the videos. (eg using an Android mobile with chrome browser)
But:
I cannot play the videos. If I click on the thumbnail picture, nothing is happening. Only a circling blue circle is shown for an eternal time. If I click the little play symbol above I get a message: "Playback Error - No valid media source could be found for playback" - please note that I do get this message in German, so the translation might not be 100% like the Jellyfin system one.
If I access the Jellyfin server on my PC directly the videos in the "new user-library" are perfectly visible and for playing. (on my admin account)
Again on the app (on my Android mobile) also everything perfect and can play the dedicated videos on my admin account. Incl. transcoding.
But I need and want an easy solution to share videos with persons not having installed an app etc. Just a quick and dirty solution. (most preferable just a web link to watch but that is not available.)
It seems that there are no port forwarding issues. Access works. Just videos are not playing externally in the browser.
The new user has the rights to play from all devices externally etc. (but perhaps I am missing a certain configuration)
Any ideas?
Of course it is all http and port 8096.
I want to add https at a later stage but I did not review any guides on how to do that.
Thank you.
best regads,
Paiper
I have installed Jellyfin 10.10.6 on my Synology DS224+ using community packages. (Sorry, the wording might not be correct as I am using DS and Jellyfin in German and not in English.)
And I experience the following problem:
I can access jellyfin externally. The Android app on my mobile is working and I can watch movies if I am anywhere. I am using my admin account. Also trancoding is working. I am happy.
But:
As "link for streaming" does not lead to a link for streaming but for downloading - BTW why????? - I did add a new user which I want to use for family members to share certain videos.
So I added a new user with a dedicated folder and scanned the libaries. And the user does have access to this folder/library.
The new user is accessable from externally. Perfect. I can log in to the account. And I see the folder with the videos. (eg using an Android mobile with chrome browser)
But:
I cannot play the videos. If I click on the thumbnail picture, nothing is happening. Only a circling blue circle is shown for an eternal time. If I click the little play symbol above I get a message: "Playback Error - No valid media source could be found for playback" - please note that I do get this message in German, so the translation might not be 100% like the Jellyfin system one.
If I access the Jellyfin server on my PC directly the videos in the "new user-library" are perfectly visible and for playing. (on my admin account)
Again on the app (on my Android mobile) also everything perfect and can play the dedicated videos on my admin account. Incl. transcoding.
But I need and want an easy solution to share videos with persons not having installed an app etc. Just a quick and dirty solution. (most preferable just a web link to watch but that is not available.)
It seems that there are no port forwarding issues. Access works. Just videos are not playing externally in the browser.
The new user has the rights to play from all devices externally etc. (but perhaps I am missing a certain configuration)
Any ideas?
Of course it is all http and port 8096.
I want to add https at a later stage but I did not review any guides on how to do that.
Thank you.
best regads,
Paiper