2023-10-09, 01:19 PM
a couple things you can check
if you feel it is the file itself -
play the file directly on the failing PC outside of JF
check the file with ffmpeg - a simple transcode can show errors most of the time, ffmpeg -i <file.mp4> -map 0 -c copy <newfile.mp4>
it could also be different client settings
if the playback is being transcoded for windows playback but not android it could explain failing only on windows
check your JF logs for any indicators
check process information when playing back media both on server and client
these few things can help you or others here further along in finding the core issue
if you feel it is the file itself -
play the file directly on the failing PC outside of JF
check the file with ffmpeg - a simple transcode can show errors most of the time, ffmpeg -i <file.mp4> -map 0 -c copy <newfile.mp4>
it could also be different client settings
if the playback is being transcoded for windows playback but not android it could explain failing only on windows
check your JF logs for any indicators
check process information when playing back media both on server and client
these few things can help you or others here further along in finding the core issue