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    Jellyfin Forum Support Troubleshooting Can't log in with simultaneous sessions on

     
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    Can't log in with simultaneous sessions on

    "simultaneous sessions" block user
    discokongo
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    #1
    2025-03-23, 09:42 PM (This post was last modified: 2025-03-23, 09:42 PM by discokongo.)
    I did a password reset on a user (not admin user, but did the reset with admin account). 

    When trying to log in with that user and new password I get:
    "You are not authorized to access the server at this time. Please contact your server administrator for more information"

    User has always had 3 on "simultaneous users", after resetting I checked all that users devices got logged out and no more devices under that user.

    When I change it to 0, as in disabling it, I can log in. Logging in, change it back to 3, and log in with a second device, same issue. 

    While writing this I tried up to 9 - can't log in. But if I put it on 10, I can log in. 
    I tried a third device, with setting at 10, couldn't log in, I changed to 11, and could log in. 

    So it seems there either is 8 hidden logged in to that account, or that jellyfin wrongly believe it's 8 more logged in than it actually is. 
    As mentioned, it's always been on 3, so 8 hidden shouldn't be possible. 

    Is there some hidden login-ins that doesn't get flushed from the system? 
    Or is it a bug?
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    Messages In This Thread
    Can't log in with simultaneous sessions on - by discokongo - 2025-03-23, 09:42 PM
    RE: Can't log in with simultaneous sessions on - by TheDreadPirate - 2025-03-23, 11:18 PM
    RE: Can't log in with simultaneous sessions on - by discokongo - 2025-03-28, 08:48 AM
    RE: Can't log in with simultaneous sessions on - by TheDreadPirate - 2025-03-28, 11:50 AM
    RE: Can't log in with simultaneous sessions on - by discokongo - 2025-03-29, 12:45 PM

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