2023-10-10, 06:12 AM
(This post was last modified: 2023-10-10, 07:36 AM by nothingveryobvious. Edited 9 times in total.)
Jellyfin 10.8.10 running via Docker on M1 Mac Mini.
Hello. I would really appreciate any help.
I have a handful of libraries, like TV Shows, Anime, Movies, Music Videos, etc. After over a year of everything being fine, suddenly my TV Shows library was just emptied out, as in there's nothing there. The files are still on my hard drives, and no folders were renamed or anything. That library consists of 2 folders from separate hard drives and none of the content is showing up.
I've tried testing playing content from my Anime library, which also consists of 2 folders from separate hard drives, and those are just fine. I also tried playing content from my Movies and Music Videos libraries and they're fine.
I tried rescanning the whole library and nothing happened. I tried deleting the TV Shows library and adding it back but nothing happened. When re-adding the folders to the library, the subfolders containing the individual shows indeed show up after I type in the folder path. So Jellyfin does seem to see them.
I tried pressing "Update all" on Sonarr (also running through Docker) just to see if it still scans my files, and it does just fine. It's reporting the correct episodes missing. It still sees all my files.
I'm not sure where to go from here. I'd appreciate any help you can provide. Thank you!
EDIT: Updated to Jellyfin 10.8.11 and removed the library and re-added it. The problem persists. Tried removing it then re-adding the library with a different name. The problem persists.
EDIT 2: I just noticed it's actually a few of my libraries that are emptied out, but not all of them. I don't understand. Could it be that Jellyfin doesn't have access to the files? I haven't changed anything about the folders that the libraries are directed to. I did update Docker a day or two ago but I doubt that could be the reason all this is happening. Again, Sonarr seems to read all my files just fine.
EDIT 3: It seems it is in access issue. I don't know what could have caused this, though, as I haven't changed anything except updated Docker. See relevant log below.
System.UnauthorizedAccessException: Access to the path '/media/file-name-here.mkv' is denied.
Hello. I would really appreciate any help.
I have a handful of libraries, like TV Shows, Anime, Movies, Music Videos, etc. After over a year of everything being fine, suddenly my TV Shows library was just emptied out, as in there's nothing there. The files are still on my hard drives, and no folders were renamed or anything. That library consists of 2 folders from separate hard drives and none of the content is showing up.
I've tried testing playing content from my Anime library, which also consists of 2 folders from separate hard drives, and those are just fine. I also tried playing content from my Movies and Music Videos libraries and they're fine.
I tried rescanning the whole library and nothing happened. I tried deleting the TV Shows library and adding it back but nothing happened. When re-adding the folders to the library, the subfolders containing the individual shows indeed show up after I type in the folder path. So Jellyfin does seem to see them.
I tried pressing "Update all" on Sonarr (also running through Docker) just to see if it still scans my files, and it does just fine. It's reporting the correct episodes missing. It still sees all my files.
I'm not sure where to go from here. I'd appreciate any help you can provide. Thank you!
EDIT: Updated to Jellyfin 10.8.11 and removed the library and re-added it. The problem persists. Tried removing it then re-adding the library with a different name. The problem persists.
EDIT 2: I just noticed it's actually a few of my libraries that are emptied out, but not all of them. I don't understand. Could it be that Jellyfin doesn't have access to the files? I haven't changed anything about the folders that the libraries are directed to. I did update Docker a day or two ago but I doubt that could be the reason all this is happening. Again, Sonarr seems to read all my files just fine.
EDIT 3: It seems it is in access issue. I don't know what could have caused this, though, as I haven't changed anything except updated Docker. See relevant log below.
System.UnauthorizedAccessException: Access to the path '/media/file-name-here.mkv' is denied.