• Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below
  • Forum
  • Website
  • GitHub
  • Status
  • Translation
  • Features
  • Team
  • Rules
  • Help
  • Feeds
User Links
  • Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below

    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting SOLVED: Hardware transcoding - Failed to get number of OpenCL platforms: -1001

     
    • 0 Vote(s) - 0 Average

    SOLVED: Hardware transcoding - Failed to get number of OpenCL platforms: -1001

    Failed to get number of OpenCL platforms: -1001.
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #2
    2025-03-31, 07:51 PM (This post was last modified: 2025-03-31, 07:52 PM by TheDreadPirate.)
    One, you need to stick with version 24.35 as that is the last version of the intel opencl package that supports your CPU.

    https://github.com/intel/compute-runtime...5.30872.22

    Second, don't bother. Your CPU does not support HEVC 10-bit decoding, which is required for tone mapping. Since you can't tone map there is no reason to worry about the opencl package since tone mapping is the only function that requires opencl.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    « Next Oldest | Next Newest »

    Users browsing this thread: 1 Guest(s)


    Messages In This Thread
    Hardware transcoding - Failed to get number of OpenCL platforms: -1001 - by asktoomuch - 2025-03-31, 07:47 PM
    RE: Hardware transcoding - Failed to get number of OpenCL platforms: -1001 - by TheDreadPirate - 2025-03-31, 07:51 PM
    RE: Hardware transcoding - Failed to get number of OpenCL platforms: -1001 - by asktoomuch - 2025-03-31, 08:01 PM
    RE: Hardware transcoding - Failed to get number of OpenCL platforms: -1001 - by TheDreadPirate - 2025-03-31, 08:16 PM
    RE: Hardware transcoding - Failed to get number of OpenCL platforms: -1001 - by asktoomuch - 2025-04-24, 02:15 PM

    • View a Printable Version
    • Subscribe to this thread
    Forum Jump:

    Home · Team · Help · Contact
    © Designed by D&D - Powered by MyBB
    L


    Jellyfin

    The Free Software Media System

    Linear Mode
    Threaded Mode