Poster as image for a TV episode gets cropped

[SweWolf]

It was a question, not a recommendation.  But was based on a misunderstanding of your question.

Are you providing images directly?  Or from image files in your media folders?  Do you have any themes or custom CSS applied?

And can you share screenshots of what you are seeing?  And what screen you are on?  And what library type WERE you using before?

Is there a TMDB listing for the shows/movies in question?

The content type is Show.
In this example I selected a poster file from The Open Database, but I have also teste to download a file to the hard drive and then add it, but the problem is the same.
As I said this is a TV Series, but each episode is also a movie, so for that reason, in exist a poster (portrait format) for each episode, so that's the file I want to use.
I do not have any custom CSS applied.
I attach a screenshot from the web interface, but the problem especially exist in Roku. I.e. the poster picture that is in portrait mode, is cropped and displayed as landscape.