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    Jellyfin Forum Support Troubleshooting SOLVED: jellyfin does not have permission to access the drive my movies are stored on?

     
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    SOLVED: jellyfin does not have permission to access the drive my movies are stored on?

    finalgirlfall
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    #1
    2025-04-07, 07:59 PM (This post was last modified: 2025-04-07, 11:18 PM by finalgirlfall. Edited 1 time in total.)
    okay, so, um:

    my movie library is stored on /media/violet/pi1.0/, and my tv library is stored on /media/violet/pi2.0/. jellyfin is able to access my tv library just fine. the folder Movies is routed to is officially accurate--jellyfin just doesn't have access to the files! i've tried just about everything i can think of to give it access to the files, but it still doesn't, have access... i will list off what i've tried so far below.
    • i've tried running ls -l file.ext on various files in my movie drive, but i don't think i quite understand the output to be honest! i do know that i do not see "jellyfin" in most of the assorted outputs, either as a user or as a group, which is not ideal...
    • um, tried to use chmod &/ chown to retroactively(?) fix the permissions issues, but don't think either one really worked...
    • (specifically, chmod -R 750 /media/violet/pi1.0/ and chown -R violet:jellyfin /media/violet/pi1.0/)

    it is perhaps worth noting that the metadata for the Movies library is stored in a weird (and possibly invalid?) location as of ~february 21, 2025--i am not sure what caused this. according to jellyfin's Metadata Manager tab, Movies metadata is stored in /var/lib/jellyfin/metadataMovies, which is possibly related to this issue of jellyfin not being able to (see/find) my movie files... (for comparison, Shows metadata has been stored in /var/lib/jellyfin/root/default/Shows since february 21, 2025.)

    assorted info:
    • jellyfin version: 10.10.6
    • jellyfin install method: Debian repository
    • i am running jellyfin on a raspberry pi 3b+ that is running raspberry pi os 11 'bullseye'

    please let me know if you need more info!! i will do my best to respond quickly...!!
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    Messages In This Thread
    jellyfin does not have permission to access the drive my movies are stored on? - by finalgirlfall - 2025-04-07, 07:59 PM
    RE: jellyfin does not have permission to access the drive my movies are stored on? - by finalgirlfall - 2025-04-07, 11:19 PM
    RE: jellyfin does not have permission to access the drive my movies are stored on? - by TheDreadPirate - 2025-04-08, 01:31 PM
    RE: jellyfin does not have permission to access the drive my movies are stored on? - by finalgirlfall - 2025-04-16, 03:08 AM
    RE: jellyfin does not have permission to access the drive my movies are stored on? - by TheDreadPirate - 2025-04-16, 12:25 PM
    RE: jellyfin does not have permission to access the drive my movies are stored on? - by finalgirlfall - 2025-04-17, 01:11 PM
    RE: jellyfin does not have permission to access the drive my movies are stored on? - by TheDreadPirate - 2025-04-17, 01:45 PM
    RE: jellyfin does not have permission to access the drive my movies are stored on? - by finalgirlfall - 2025-04-20, 03:10 AM
    RE: jellyfin does not have permission to access the drive my movies are stored on? - by TheDreadPirate - 2025-04-20, 10:23 PM
    RE: jellyfin does not have permission to access the drive my movies are stored on? - by finalgirlfall - 2025-04-21, 01:44 PM
    RE: jellyfin does not have permission to access the drive my movies are stored on? - by KodiUser1138 - 2025-04-20, 06:14 AM
    RE: jellyfin does not have permission to access the drive my movies are stored on? - by TheDreadPirate - 2025-04-21, 04:31 PM
    RE: jellyfin does not have permission to access the drive my movies are stored on? - by finalgirlfall - 2025-04-22, 01:29 AM
    RE: jellyfin does not have permission to access the drive my movies are stored on? - by TheDreadPirate - 2025-04-22, 12:38 PM
    RE: jellyfin does not have permission to access the drive my movies are stored on? - by finalgirlfall - 2025-04-23, 02:29 AM
    RE: jellyfin does not have permission to access the drive my movies are stored on? - by finalgirlfall - 2025-04-30, 03:38 AM
    RE: jellyfin does not have permission to access the drive my movies are stored on? - by finalgirlfall - 2025-05-01, 04:04 PM
    RE: jellyfin does not have permission to access the drive my movies are stored on? - by bitmap - 2025-05-01, 04:35 PM
    RE: jellyfin does not have permission to access the drive my movies are stored on? - by finalgirlfall - 2025-05-01, 10:08 PM
    RE: jellyfin does not have permission to access the drive my movies are stored on? - by bitmap - 2025-05-01, 11:36 PM
    RE: jellyfin does not have permission to access the drive my movies are stored on? - by finalgirlfall - 2025-05-02, 01:35 AM
    RE: jellyfin does not have permission to access the drive my movies are stored on? - by finalgirlfall - 2025-05-05, 11:07 AM
    RE: jellyfin does not have permission to access the drive my movies are stored on? - by bitmap - 2025-05-05, 04:19 PM
    RE: jellyfin does not have permission to access the drive my movies are stored on? - by finalgirlfall - 2025-05-06, 10:55 PM
    RE: jellyfin does not have permission to access the drive my movies are stored on? - by finalgirlfall - 2025-05-10, 12:43 PM
    RE: jellyfin does not have permission to access the drive my movies are stored on? - by theguymadmax - 2025-05-10, 10:51 PM
    RE: jellyfin does not have permission to access the drive my movies are stored on? - by finalgirlfall - 2025-05-26, 02:03 PM
    RE: jellyfin does not have permission to access the drive my movies are stored on? - by finalgirlfall - 2025-05-31, 03:01 AM
    RE: jellyfin does not have permission to access the drive my movies are stored on? - by finalgirlfall - 2025-05-29, 03:18 AM
    RE: jellyfin does not have permission to access the drive my movies are stored on? - by Host-in-the-Shell - 2025-05-31, 02:47 PM
    RE: jellyfin does not have permission to access the drive my movies are stored on? - by finalgirlfall - 2025-06-08, 12:50 PM

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