roku client and transcoding ends abruptly

[Jbrown]

when watching tvshows havent tested a movie yet. every show that requires transcoding ends with roughly 5 minutes left and it will not transcode those last 5 minutes.

server is 10.10.7 Docker
roku app is current version (Roku Soundbar)
using intel quicksync
forced transcode on other players works without issue.

i have tried turning "throttle" on and off, replacing shows and metadata, restarting server, clearing roku cache data.

Code:

[2025-04-07 22:55:52.066 -05:00] [ERR] [115] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: FFmpeg exited with code 190

Code:

    Chapter #0:7: start 2481.604000, end 2738.080000
      Metadata:
        title          : 00:41:21.604
  Stream #0:0(eng): Video: h264 (High), yuv420p(progressive), 1920x1080, SAR 1:1 DAR 16:9, 23.98 fps, 23.98 tbr, 1k tbn (default)
  Stream #0:1(eng): Audio: ac3, 48000 Hz, 5.1(side), fltp, 640 kb/s (default)
Stream mapping:
  Stream #0:0 -> #0:0 (h264 (native) -> hevc (hevc_qsv))
  Stream #0:1 -> #0:1 (copy)
Press [q] to stop, [?] for help
[vost#0:0/hevc_qsv @ 0x55d9a28bac00] No filtered frames for output stream, trying to initialize anyway.
[vost#0:0/hevc_qsv @ 0x55d9a28bac00] Error while opening encoder - maybe incorrect parameters such as bit_rate, rate, width or height.
[vf#0:0 @ 0x55d9a284a9c0] Task finished with error code: -558323010 (Internal bug, should not have happened)
[vf#0:0 @ 0x55d9a284a9c0] Terminating thread with return code -558323010 (Internal bug, should not have happened)
[vost#0:0/hevc_qsv @ 0x55d9a28bac00] Could not open encoder before EOF
[vost#0:0/hevc_qsv @ 0x55d9a28bac00] Task finished with error code: -22 (Invalid argument)
[vost#0:0/hevc_qsv @ 0x55d9a28bac00] Terminating thread with return code -22 (Invalid argument)
[out#0/hls @ 0x55d9a28451c0] Nothing was written into output file, because at least one of its streams received no packets.
frame=    0 fps=0.0 q=0.0 Lsize=      0KiB time=N/A bitrate=N/A speed=N/A   
Conversion failed!