2025-04-10, 07:45 PM
Hi im new to all this but i have an issue that you may be able to help with
we have 4 firesticks
3no fire tv stick 4k max 2nd gen
1 no fire tv stick
on the 3 no fire sticks when playing certain films the picture stops and cant be passed but the sound continues
when playing the same film on all three this happens at exactly the same time of the film
when the same film is played on the older fire stick it plays perfectly with out stopping
only happening on the new firesticks,play fine on old fire stick,iphone,ipad and laptop
any help very much appreciated
thanks simon
we have 4 firesticks
3no fire tv stick 4k max 2nd gen
1 no fire tv stick
on the 3 no fire sticks when playing certain films the picture stops and cant be passed but the sound continues
when playing the same film on all three this happens at exactly the same time of the film
when the same film is played on the older fire stick it plays perfectly with out stopping
only happening on the new firesticks,play fine on old fire stick,iphone,ipad and laptop
any help very much appreciated
thanks simon