2025-04-11, 06:46 PM
Yeah, logs are from AppData\Local\JellyfinMediaPlayer\logs. I'll paste a little more here if that helps (cant upload the whole log for some reason):
I'm not sure which Nvidia driver I was using on Windows 10, but I generally keep them updated to the latest version when available. I switched from Windows 10 around three months ago, so I’ve probably gone through several Nvidia driver versions since then. I was already experiencing the crashing issue on Windows 10 for at least a month before switching.
If the previous version of the Jellyfin app was JMP 1.11.1, then I had the same issue with that as well. Originally, I was only using the app because HDR content doesn't work in the browser version (I'm using Brave). Recently, I’ve also been experiencing dropped frames in Brave, so I’ve switched to using the app full-time, even for SDR content.
Code:
025-04-10 20:43:22.340 [info] unknown @ 0 - JS: Received KeepAlive from server.
2025-04-10 20:43:25.249 [info] unknown @ 0 - JS: Requesting url without automatic networking: http://192.168.1.27:8096/Sessions/Playing/Progress
2025-04-10 20:43:39.232 [debug] unknown @ 0 - vo/libmpv: mpv_render_context_render() not being called or stuck.
2025-04-10 20:43:39.232 [critical] unknown @ 0 - ffmpeg: AVHWFramesContext: Unable to lock D3D11VA surface (887a0005)
2025-04-10 20:43:39.232 [critical] unknown @ 0 - vd: Could not copy back hardware decoded frame.
2025-04-10 20:43:39.232 [warning] unknown @ 0 - vd: Error while decoding frame (hardware decoding)!
2025-04-10 20:43:39.232 [warning] unknown @ 0 - vd: Attempting next decoding method after failure of hevc-d3d11va-copy.
2025-04-10 20:43:39.232 [debug] unknown @ 0 - vd: Looking at hwdec hevc-dxva2-copy...
2025-04-10 20:43:39.232 [debug] unknown @ 0 - vd: Trying hardware decoding via hevc-dxva2-copy.
2025-04-10 20:43:39.232 [warning] unknown @ 0 - cplayer: Audio device underrun detected.
2025-04-10 20:43:39.232 [debug] unknown @ 0 - cplayer: restarting audio after underrun
2025-04-10 20:43:39.232 [debug] unknown @ 0 - vd: Pixel formats supported by decoder: dxva2_vld d3d11va_vld d3d11 d3d12 vaapi vulkan cuda yuv420p10le
2025-04-10 20:43:39.232 [debug] unknown @ 0 - vd: Codec profile: Main 10 (0x2)
2025-04-10 20:43:39.232 [debug] unknown @ 0 - vd: Requesting pixfmt 'dxva2_vld' from decoder.
2025-04-10 20:43:39.232 [warning] unknown @ 0 - QWindowsEGLContext::doneCurrent: Failed to make no context/surface current. eglError: 12302, this: 0x28a19fa2cf0
2025-04-10 20:43:39.233 [info] unknown @ 0 - JS: Requesting url without automatic networking: http://192.168.1.27:8096/Sessions/Playing/ProgressI'm not sure which Nvidia driver I was using on Windows 10, but I generally keep them updated to the latest version when available. I switched from Windows 10 around three months ago, so I’ve probably gone through several Nvidia driver versions since then. I was already experiencing the crashing issue on Windows 10 for at least a month before switching.
If the previous version of the Jellyfin app was JMP 1.11.1, then I had the same issue with that as well. Originally, I was only using the app because HDR content doesn't work in the browser version (I'm using Brave). Recently, I’ve also been experiencing dropped frames in Brave, so I’ve switched to using the app full-time, even for SDR content.