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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Cant get hardware transcoding to work

     
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    Cant get hardware transcoding to work

    emailbin11
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    Junior Member

    Posts: 10
    Threads: 2
    Joined: 2025 Apr
    Reputation: 0
    #10
    2025-04-21, 07:28 PM
    So I uninstalled Ubuntu and installed Debian instead, and have everything up and running again but am running in to the same issue Smiling-face


    Main jellyfin log: https://pastebin.com/EyDuvFkM
    ffmpeg log: https://pastebin.com/x4EFmG7H

    When I attempt to view it in Firefox in the jellyfin web UI:
    It appears to attempt to request the same 447.01 mb file over and over again, when i open it on firefox directly it says: 'no video with supported format and MIME type found'

    If I open it in Chrome it appears to send video at nearly 1gbps/second to the client
    It streams 9 seconds and then pauses

    this is the media info I get for those 9 seconds
    Playback Info
    Player
    Html Video Player
    Play method
    Transcoding
    Protocol
    http
    Stream type
    HLS
    Video Info
    Player dimensions
    1509x557
    Video resolution
    1920x800
    Dropped frames
    0
    Corrupted frames
    0
    Transcoding Info
    Video codec
    H264
    Audio codec
    AAC
    Audio channels
    2
    Bitrate
    293.6 Mbps
    Transcoding framerate
    46 fps
    Reason for transcoding
    The container is not supported
    The video codec is not supported
    The audio codec is not supported
    Original Media Info
    Container
    mkv
    Video range type
    SDR

    If I wait it will continue at a lower streaming quality, and then pause again (downloading about 5gbs in 20ish seconds)
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    Messages In This Thread
    Cant get hardware transcoding to work - by emailbin11 - 2025-04-19, 05:02 PM
    RE: Cant get hardware transcoding to work - by TheDreadPirate - 2025-04-19, 07:34 PM
    RE: Cant get hardware transcoding to work - by emailbin11 - 2025-04-19, 10:34 PM
    RE: Cant get hardware transcoding to work - by TheDreadPirate - 2025-04-20, 01:19 AM
    RE: Cant get hardware transcoding to work - by emailbin11 - 2025-04-20, 09:50 PM
    RE: Cant get hardware transcoding to work - by emailbin11 - 2025-04-20, 10:27 PM
    RE: Cant get hardware transcoding to work - by TheDreadPirate - 2025-04-20, 11:20 PM
    RE: Cant get hardware transcoding to work - by emailbin11 - 2025-04-21, 02:37 AM
    RE: Cant get hardware transcoding to work - by emailbin11 - 2025-04-21, 03:44 AM
    RE: Cant get hardware transcoding to work - by emailbin11 - 2025-04-21, 07:28 PM
    RE: Cant get hardware transcoding to work - by TheDreadPirate - 2025-04-22, 12:09 PM
    RE: Cant get hardware transcoding to work - by emailbin11 - 2025-04-23, 02:19 AM
    RE: Cant get hardware transcoding to work - by maestro_clean5562 - 2025-04-23, 05:54 PM

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