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    Jellyfin Forum Support Troubleshooting SOLVED: Intel A310 Transcoding on RHEL - Broken?

     
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    SOLVED: Intel A310 Transcoding on RHEL - Broken?

    Arc A310 error when transcoding in a rootless container on RHEL 10
    sgt.ogre
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    #1
    2025-05-20, 06:43 PM (This post was last modified: 2025-05-20, 06:44 PM by sgt.ogre. Edited 1 time in total.)
    Hello All,

    I recently bought an Arc A310 to pass into a RHEL 10 VM (Almalinux specifically) and i get errors when transcoding files. Here is some general information. I think it is something with the guc and huc drivers. There is a failure in the huc logs:

    • Jellyfin is running as a rootless container under an unprivileged user. I have added this user to the Render and Video groups
    • Jellyfin can write to the config directory and it can direct play and use CPU transcoding on my test files just fine.
    • I have tried switching between the VA-API and QSV encoders with no luck.
    • I have attempted to turn on and off the lower power encoders, but i read that ARC uses them by default
    • I have downloaded the linux-firmware and added it to the host
    • I have modified the 2 mei settings mentioned here - https://gitlab.freedesktop.org/drm/i915/...ssues/7732

    Here are some logs from the host machine:

    Kernel Version - Alma Linux 10

    Code:
    [root@localhost boot]# uname -r

    6.11.0-0.rc5.23.el10.x86_64


    HUC information - There is an INIT FAIL here

    Code:
    [root@localhost ~]# sudo sh -c "cat /sys/kernel/debug/dri/0/gt*/uc/huc_info"
    HuC firmware: i915/dg2_huc_gsc.bin
    status: INIT FAIL
    version: found 7.10.16
    uCode: 0 bytes
    RSA: 0 bytes
    HuC status: 0x00164000

    GUC Information - This seems fine

    Code:
    GuC firmware: i915/dg2_guc_70.bin
    status: RUNNING
    version: found 70.44.1
    uCode: 377088 bytes
    RSA: 384 bytes
    GuC status 0x80030020:
    Bootrom status = 0x10
    uKernel status = 0x0
    MIA Core status = 0x3
    Scratch registers:
    0: 0x0
    1: 0xb03d7
    2: 0x42c800
    3: 0x4
    4: 0x40
    5: 0x3a0
    6: 0x56a60005
    7: 0x0
    8: 0x0
    9: 0x0
    10: 0x0
    11: 0x0
    12: 0x0
    13: 0x0
    14: 0x0
    15: 0x0

    GuC logging stats:
    Relay full count: 0
    DEBUG: flush count          0, overflow count          0
    CRASH: flush count          0, overflow count          0
    CAPTURE: flush count          0, overflow count          0
    CT enabled
    H2G Space: 2080
    Head: 503
    Tail: 503
    G2H Space: 12284
    Head: 97
    Tail: 97
    GuC Submission API Version: 1.20.1
    GuC Number Outstanding Submission G2H: 0
    GuC tasklet count: 0
    Requests in GuC submit tasklet:

    Global scheduling policies:
      DPC promote time  = 500000
      Max num work items = 15
      Flags              = 0




    i915.conf - Added this line

    Code:
    [root@podman-lab ~]# cat /etc/modprobe.d/i915.conf

    options i915 enable_guc=3




    dmesg output - error about mei modules


    Code:
    [root@localhost ~]# dmesg | grep -i -e 'huc' -e 'guc'
    [    2.875281] i915 0000:00:10.0: [drm] GT0: HuC: can't load due to missing mei modules
    [    2.875290] i915 0000:00:10.0: [drm] GT0: HuC: initialization failed -EIO
    [    2.875964] i915 0000:00:10.0: [drm] GT0: GuC firmware i915/dg2_guc_70.bin version 70.44.1
    [    2.875966] i915 0000:00:10.0: [drm] GT0: HuC firmware i915/dg2_huc_gsc.bin version 7.10.16
    [    2.888560] i915 0000:00:10.0: [drm] GT0: GUC: submission enabled
    [    2.888564] i915 0000:00:10.0: [drm] GT0: GUC: SLPC enabled
    [    2.888841] i915 0000:00:10.0: [drm] GT0: GUC: RC enabled


    Any Ideas?
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    Messages In This Thread
    Intel A310 Transcoding on RHEL - Broken? - by sgt.ogre - 2025-05-20, 06:43 PM
    RE: Intel A310 Transcoding on RHEL - Broken? - by bitmap - 2025-05-20, 08:39 PM
    RE: Intel A310 Transcoding on RHEL - Broken? - by nyanmisaka - 2025-05-21, 04:53 AM
    RE: Intel A310 Transcoding on RHEL - Broken? - by sgt.ogre - 2025-05-21, 03:54 PM

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