2025-05-21, 03:25 PM
More information is needed to fully diagnose, however, OpenCL is your issue.
Start here and find your install type: https://jellyfin.org/docs/general/post-i...linux-host
Make sure OpenCL is installed and use the steps to verify. If you're not using an Intel device, the wrong kind of hardware acceleration is selected or your device does not fully support it in this context. Depending on your device, you may also want to disable AV1 encoding. You can find codec support matrices in the link above and Wikipedia has a great one as well.
If you have issues, please share your host OS, server hardware, Jellyfin version, and your hardware acceleration settings as well as information on where you got stuck.
Start here and find your install type: https://jellyfin.org/docs/general/post-i...linux-host
Make sure OpenCL is installed and use the steps to verify. If you're not using an Intel device, the wrong kind of hardware acceleration is selected or your device does not fully support it in this context. Depending on your device, you may also want to disable AV1 encoding. You can find codec support matrices in the link above and Wikipedia has a great one as well.
If you have issues, please share your host OS, server hardware, Jellyfin version, and your hardware acceleration settings as well as information on where you got stuck.
Jellyfin 10.10.7 LSIO Docker | Ubuntu 24.04 LTS | i7-13700K | Arc A380 6 GB | 64 GB RAM | 79 TB Storage
![[Image: AIL4fc84QG6uSnTDEZiCCtosg7uAA8x9j1myFaFs...qL0Q=w2400]](https://lh3.googleusercontent.com/pw/AIL4fc84QG6uSnTDEZiCCtosg7uAA8x9j1myFaFsx_0wM5mKgTleZb466r4NtOHIRePq_CxyhsB72qsd-xuYFkqCGogLltAMN62BXsm-yFsSZcDuryqL0Q=w2400)