2025-05-23, 07:59 PM
(This post was last modified: 2025-05-23, 08:06 PM by Ebo352. Edited 1 time in total.)
I have had my Jellyfin server setup for a while now and been using it primarily on my PCs and Google Pixel phone. Have not had any issues but suddenly this morning, I went to play a video file via the Jellyfin App on my Pixel phone and it would not work. The player would load, but be blank; when I hit the play button, the player closes and lands me back on the homepage. I tried several videos but had the same result.
I can play music files just fine, both individually and via playlists, but no video files. I can also navigate just fine on my phone.
I opened up my PCs and have no issue playing the videos there; both on the server itself or using a remote connection via my laptop.
I checked the activity history on the server, and it shows that my phone logged in, and shows all the music files I've played, but shows nothing about trying to play a video file; no errors, no record of me calling up a video; nadda.
I'm not great with the logs, but pulled up the ones from today and can't find any from my attempts to load a video on my phone; I can see the files I've played via the web player on my server, but that's it.
I tried a few different videos, but same outcome.
I tried all the usual troubleshoot steps: restarted the server; restarted my phone; uninstalled/reinstall the Jellyfin App on my phone; clear the cache and files from the app on my phone, but nothing is working.
Been searching this form and reddit but have not found any further steps to try and resolve this, especially as this only started today; was watching videos on it just last night before going to bed.
Any ideas as to how to try and resolve?
I can play music files just fine, both individually and via playlists, but no video files. I can also navigate just fine on my phone.
I opened up my PCs and have no issue playing the videos there; both on the server itself or using a remote connection via my laptop.
I checked the activity history on the server, and it shows that my phone logged in, and shows all the music files I've played, but shows nothing about trying to play a video file; no errors, no record of me calling up a video; nadda.
I'm not great with the logs, but pulled up the ones from today and can't find any from my attempts to load a video on my phone; I can see the files I've played via the web player on my server, but that's it.
I tried a few different videos, but same outcome.
I tried all the usual troubleshoot steps: restarted the server; restarted my phone; uninstalled/reinstall the Jellyfin App on my phone; clear the cache and files from the app on my phone, but nothing is working.
Been searching this form and reddit but have not found any further steps to try and resolve this, especially as this only started today; was watching videos on it just last night before going to bed.
Any ideas as to how to try and resolve?