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    Jellyfin Forum Support Troubleshooting Cannot use hardware transcoding help

     
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    Cannot use hardware transcoding help

    Using Win11 24H2, latest AMD drivers 25.5.1 on Ryzen 5 5600G, latest Jellyfin 10.10.7
    Re4mstr
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    Posts: 2
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    Joined: 2024 Nov
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    Country:Norway
    #2
    2025-06-04, 12:22 PM
    I am having this issue as well as of.. a couple of days ago.
    Thank you for reporting this, as I myself think this is actually a bug.

    Running the Jellyfin.service on Arch, dedicated baremetal machine with intel GPU (A750).

    Getting the same error as you, but after a few days of troubleshooting, jumped to Emby (for the time being), until this issue is fixed.
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    Messages In This Thread
    Cannot use hardware transcoding help - by pacitojelly - 2025-06-04, 08:11 AM
    RE: Cannot use hardware transcoding help - by Re4mstr - 2025-06-04, 12:22 PM
    RE: Cannot use hardware transcoding help - by nyanmisaka - 2025-06-06, 10:45 AM
    RE: Cannot use hardware transcoding help - by Ted Hinklater - 2025-06-05, 09:27 AM
    RE: Cannot use hardware transcoding help - by nyanmisaka - 2025-06-06, 10:50 AM
    RE: Cannot use hardware transcoding help - by Ted Hinklater - 2025-06-06, 12:04 PM

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