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    Jellyfin Forum Support Troubleshooting Transcoding with Intel Arc A750 Not Working

     
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    Transcoding with Intel Arc A750 Not Working

    jos64
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    Junior Member

    Posts: 5
    Threads: 1
    Joined: 2025 Jun
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    Country:United States
    #1
    2025-06-06, 03:23 AM (This post was last modified: 2025-06-06, 03:23 AM by jos64.)
    Hello all,

    I am currently in the process of re-building my Jellyfin server.

    Originally I was running a Debian 12 virtual machine with Jellyfin installed, passing through an Intel Arc A750 via a VMware host. Transcoding with this setup worked flawlessly.

    Now, I am re-building Jellyfin using a Jellyfin portable setup along with jellyfin-ffmpeg on a Fedora 42 Server Edition virtual machine (Jellyfin version 10.10.7) on a Fedora 42 KVM/QEMU host, also passing through the same Intel Arc A750.

    I've installed what I believe is required for this to work, but I just can't get it to. I've been at this for 1 week. I've even rebuilt the server to see if that would solve my issues, but it didn't.

    I've installed the following packages on the system:
    - intel-opencl
    - libva
    - libva-utils
    - libva-intel-media-driver
    - intel-gpu-tools
    - intel-mediasdk
    - intel-vpl-gpu-rt
    - intel-compute-runtime

    My Transcoding settings are as follows:
    - Hardware acceleration: Intel QuickSync (QSV)
    - QSV Device: /dev/dri/renderD129
    - Enable hardware decoding for: H264, HEVC, MPEG2, VP9, AV1, HEVC 10bit, V9 10bit
    - Prefer OS native DXVA or VA-API hardware decoders [ON]
    - Enable hardware encoding [ON]
    - Enable Intel Low-Power H.264 hardware encoder [ON]
    - Enable Intel Low-Power HEVC hardware encoder [ON]

    I hope someone can point me in the right direction.  Below are a couple of log entries that stand out to me.  Thank you for your time.

    Below is the log entry for an attempt at playing a movie file (2160p DV/HDR H265), which shows that ffmpeg gets stuck:

    Code:
    /opt/jellyfin/ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -f matroska -init_hw_device vaapi=va:/dev/dri/renderD129,driver=iHD -init_hw_device qsv=qs@va -init_hw_device opencl=ocl@va -filter_hw_device qs -hwaccel vaapi -hwaccel_output_format vaapi -noautorotate -i file:"/mnt/mediastore/Movies/Movie 2160p HDR.mkv" -noautoscale -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 h264_qsv -low_power 1 -preset veryfast -b:v 5360000 -maxrate 5360000 -bufsize 10720000 -profile:v:0 high -level 51 -g:v:0 72 -keyint_min:v:0 72 -vf "setparams=color_primaries=bt2020:color_trc=smpte2084:colorspace=bt2020nc,scale_vaapi=w=1920:h=814:extra_hw_frames=24,procamp_vaapi=b=16,tonemap_vaapi=format=nv12:p=bt709:t=bt709:m=bt709:extra_hw_frames=32,hwmap=derive_device=qsv,format=qsv" -codec:a:0 libfdk_aac -ac 6 -ab 640000 -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type mpegts -start_number 0 -hls_segment_filename "/mnt/cache/transcodes/a604eaef2daa8c2d3f7228856c83da23%d.ts" -hls_playlist_type vod -hls_list_size 0 -y "/mnt/cache/transcodes/a604eaef2daa8c2d3f7228856c83da23.m3u8"


    ffmpeg version 7.1.1-Jellyfin Copyright (c) 2000-2025 the FFmpeg developers
      built with gcc 15.1.0 (crosstool-NG 1.27.0.42_35c1e72)
      configuration: --prefix=/ffbuild/prefix --pkg-config=pkg-config --pkg-config-flags=--static --cross-prefix=x86_64-ffbuild-linux-gnu- --arch=x86_64 --target-os=linux --extra-version=Jellyfin --extra-cflags= --extra-cxxflags= --extra-ldflags= --extra-ldexeflags=-pie --extra-libs=-ldl --enable-gpl --enable-version3 --disable-ffplay --disable-debug --disable-doc --disable-sdl2 --disable-libxcb --disable-xlib --enable-lto=auto --enable-iconv --enable-zlib --enable-libfreetype --enable-libfribidi --enable-gmp --enable-libxml2 --enable-openssl --enable-lzma --enable-fontconfig --enable-libharfbuzz --enable-libvorbis --enable-opencl --enable-amf --enable-chromaprint --enable-libdav1d --enable-libfdk-aac --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc --enable-libass --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvpl --enable-libvpx --enable-libwebp --enable-libopenmpt --enable-libsrt --enable-libsvtav1 --enable-libdrm --enable-vaapi --enable-vulkan --enable-libshaderc --enable-libplacebo --enable-libx264 --enable-libx265 --enable-libzimg --enable-libzvbi
      libavutil      59. 39.100 / 59. 39.100
      libavcodec    61. 19.101 / 61. 19.101
      libavformat    61.  7.100 / 61.  7.100
      libavdevice    61.  3.100 / 61.  3.100
      libavfilter    10.  4.100 / 10.  4.100
      libswscale      8.  3.100 /  8.  3.100
      libswresample  5.  3.100 /  5.  3.100
      libpostproc    58.  3.100 / 58.  3.100
    libva info: VA-API version 1.22.0
    libva info: Trying to open /usr/lib64/dri-nonfree/iHD_drv_video.so
    libva info: Trying to open /usr/lib64/dri-freeworld/iHD_drv_video.so
    libva info: Trying to open /usr/lib64/dri/iHD_drv_video.so
    libva info: Found init function __vaDriverInit_1_22
    libva info: va_openDriver() returns 0
    libva info: VA-API version 1.22.0
    libva info: Trying to open /usr/lib64/dri-nonfree/iHD_drv_video.so
    libva info: Trying to open /usr/lib64/dri-freeworld/iHD_drv_video.so
    libva info: Trying to open /usr/lib64/dri/iHD_drv_video.so
    libva info: Found init function __vaDriverInit_1_22
    libva info: va_openDriver() returns 0

    If I try running that same ffmpeg command, it also gets stuck at 
    Code:
    libva info: va_openDriver() returns 0
    .

    Trying to play a different movie (1080p HEVC SDR) doesn't get stuck but does fail:
    Code:
    /opt/jellyfin/ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -f matroska -init_hw_device vaapi=va:/dev/dri/renderD129,driver=iHD -init_hw_device qsv=qs@va -filter_hw_device qs -hwaccel vaapi -hwaccel_output_format vaapi -noautorotate -i file:"/mnt/mediastore/Movies/Movie 1080p SDR.mkv" -noautoscale -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 h264_qsv -low_power 1 -preset veryfast -b:v 5360000 -maxrate 5360000 -bufsize 10720000 -profile:v:0 high -level 51 -g:v:0 72 -keyint_min:v:0 72 -vf "setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale_vaapi=format=nv12:extra_hw_frames=24,hwmap=derive_device=qsv,format=qsv" -codec:a:0 libfdk_aac -ac 6 -ab 640000 -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type mpegts -start_number 0 -hls_segment_filename "/mnt/cache/transcodes/e77171f7cd70e0032a8389460172cb82%d.ts" -hls_playlist_type vod -hls_list_size 0 -y "/mnt/cache/transcodes/e77171f7cd70e0032a8389460172cb82.m3u8"


    ffmpeg version 7.1.1-Jellyfin Copyright (c) 2000-2025 the FFmpeg developers
      built with gcc 15.1.0 (crosstool-NG 1.27.0.42_35c1e72)
      configuration: --prefix=/ffbuild/prefix --pkg-config=pkg-config --pkg-config-flags=--static --cross-prefix=x86_64-ffbuild-linux-gnu- --arch=x86_64 --target-os=linux --extra-version=Jellyfin --extra-cflags= --extra-cxxflags= --extra-ldflags= --extra-ldexeflags=-pie --extra-libs=-ldl --enable-gpl --enable-version3 --disable-ffplay --disable-debug --disable-doc --disable-sdl2 --disable-libxcb --disable-xlib --enable-lto=auto --enable-iconv --enable-zlib --enable-libfreetype --enable-libfribidi --enable-gmp --enable-libxml2 --enable-openssl --enable-lzma --enable-fontconfig --enable-libharfbuzz --enable-libvorbis --enable-opencl --enable-amf --enable-chromaprint --enable-libdav1d --enable-libfdk-aac --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc --enable-libass --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvpl --enable-libvpx --enable-libwebp --enable-libopenmpt --enable-libsrt --enable-libsvtav1 --enable-libdrm --enable-vaapi --enable-vulkan --enable-libshaderc --enable-libplacebo --enable-libx264 --enable-libx265 --enable-libzimg --enable-libzvbi
      libavutil      59. 39.100 / 59. 39.100
      libavcodec    61. 19.101 / 61. 19.101
      libavformat    61.  7.100 / 61.  7.100
      libavdevice    61.  3.100 / 61.  3.100
      libavfilter    10.  4.100 / 10.  4.100
      libswscale      8.  3.100 /  8.  3.100
      libswresample  5.  3.100 /  5.  3.100
      libpostproc    58.  3.100 / 58.  3.100
    libva info: VA-API version 1.22.0
    libva info: Trying to open /usr/lib64/dri-nonfree/iHD_drv_video.so
    libva info: Trying to open /usr/lib64/dri-freeworld/iHD_drv_video.so
    libva info: Trying to open /usr/lib64/dri/iHD_drv_video.so
    libva info: Found init function __vaDriverInit_1_22
    libva info: va_openDriver() returns 0
    libva info: VA-API version 1.22.0
    libva info: Trying to open /usr/lib64/dri-nonfree/iHD_drv_video.so
    libva info: Trying to open /usr/lib64/dri-freeworld/iHD_drv_video.so
    libva info: Trying to open /usr/lib64/dri/iHD_drv_video.so
    libva info: Found init function __vaDriverInit_1_22
    libva info: va_openDriver() returns 0
    Input #0, matroska,webm, from 'file:/mnt/mediastore/Movies/Movie 1080p SDR.mkv':
      Metadata:
        encoder        : libebml v1.4.2 + libmatroska v1.6.4
      Duration: 01:34:38.66, start: 0.000000, bitrate: 5809 kb/s
      Stream #0:0(eng): Video: hevc (Main 10), yuv420p10le(tv, bt709), 1920x1080 [SAR 1:1 DAR 16:9], 24 fps, 24 tbr, 1k tbn (default) (original)
          Metadata:
            BPS            : 5037361
            DURATION        : 01:34:37.375000000
            NUMBER_OF_FRAMES: 136257
            NUMBER_OF_BYTES : 3574873434
            _STATISTICS_WRITING_APP: mkvmerge v70.0.0 ('Caught A Lite Sneeze') 64-bit
            _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES

    ... this continues on for a while until the log ends with:
    Code:
    Stream mapping:
      Stream #0:0 -> #0:0 (hevc (native) -> h264 (h264_qsv))
      Stream #0:1 -> #0:1 (eac3 (native) -> aac (libfdk_aac))
    Press [q] to stop, [?] for help
    [hevc @ 0x564dd2805f40] No support for codec hevc profile 2.
    [hevc @ 0x564dd2805f40] Failed setup for format vaapi: hwaccel initialisation returned error.
    Impossible to convert between the formats supported by the filter 'Parsed_setparams_0' and the filter 'auto_scale_0'
    [vf#0:0 @ 0x564dd283de40] Error reinitializing filters!
    [vf#0:0 @ 0x564dd283de40] Task finished with error code: -38 (Function not implemented)
    [vf#0:0 @ 0x564dd283de40] Terminating thread with return code -38 (Function not implemented)
    [vost#0:0/h264_qsv @ 0x564dd2830fc0] Could not open encoder before EOF
    [vost#0:0/h264_qsv @ 0x564dd2830fc0] Task finished with error code: -22 (Invalid argument)
    [vost#0:0/h264_qsv @ 0x564dd2830fc0] Terminating thread with return code -22 (Invalid argument)
    [out#0/hls @ 0x564dd2807880] Nothing was written into output file, because at least one of its streams received no packets.
    frame=    0 fps=0.0 q=0.0 Lsize=      0KiB time=N/A bitrate=N/A speed=N/A   
    Conversion failed!
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    Messages In This Thread
    Transcoding with Intel Arc A750 Not Working - by jos64 - 2025-06-06, 03:23 AM
    RE: Transcoding with Intel Arc A750 Not Working - by Re4mstr - 2025-06-06, 08:31 AM
    RE: Transcoding with Intel Arc A750 Not Working - by nyanmisaka - 2025-06-06, 10:40 AM
    RE: Transcoding with Intel Arc A750 Not Working - by jos64 - 2025-06-06, 12:02 PM
    RE: Transcoding with Intel Arc A750 Not Working - by nyanmisaka - 2025-06-06, 12:35 PM
    RE: Transcoding with Intel Arc A750 Not Working - by jos64 - 2025-06-06, 12:54 PM
    RE: Transcoding with Intel Arc A750 Not Working - by jos64 - 2025-06-06, 04:54 PM
    RE: Transcoding with Intel Arc A750 Not Working - by jos64 - 2025-06-09, 11:17 PM

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