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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Trickplay Not working on Roku clinet

     
    • 0 Vote(s) - 0 Average

    Trickplay Not working on Roku clinet

    Comply7199
    Offline

    Junior Member

    Posts: 9
    Threads: 2
    Joined: 2025 May
    Reputation: 0
    Country:United Kingdom
    #8
    2025-06-24, 06:44 PM
    Sorry for the delay. I went to bed after creating the thread and I've been at work all day. 

    I've attached screenshot of the trickplay subdirectory. 

    Video file details:

    Code:
    General
    Complete name              : E:\TV\videofile-(2025)-[tvdbid-xxxxxx]\videofile-(2025)-[tvdbid-xxxxxx]-S01\videofile S01E03 episodeName.mp4
    Format                      : MPEG-4
    Format profile              : Base Media
    Codec ID                    : isom (isom/dby1/iso2/mp41)
    File size                  : 1.92 GiB
    Duration                    : 47 min 13 s
    Overall bit rate            : 5 818 kb/s
    Movie name                  : videofile S01E03 episodeName (UKB)
    Writing application        : Lavf61.7.100

    Video
    ID                          : 1
    Format                      : HEVC
    Format/Info                : High Efficiency Video Coding
    Format profile              : Main 10@L4@Main
    Codec ID                    : hev1
    Codec ID/Info              : High Efficiency Video Coding
    Duration                    : 47 min 13 s
    Bit rate                    : 5 172 kb/s
    Width                      : 1 920 pixels
    Height                      : 800 pixels
    Display aspect ratio        : 2.40:1
    Frame rate mode            : Variable
    Frame rate                  : 23.976 (24000/1001) FPS
    Minimum frame rate          : 23.810 FPS
    Maximum frame rate          : 24.390 FPS
    Color space                : YUV
    Chroma subsampling          : 4:2:0
    Bit depth                  : 10 bits
    Bits/(Pixel*Frame)          : 0.140
    Stream size                : 1.71 GiB (89%)
    Writing library            : x265 3.4+22-ga988fbbac:[Windows][GCC 10.2.0][64 bit] 10bit
    Encoding settings          : cpuid=1111039 / frame-threads=3 / numa-pools=8 / wpp / no-pmode / no-pme / no-psnr / no-ssim / log-level=2 / input-csp=1 / input-res=1920x800 / interlace=0 / total-frames=67939 / level-idc=0 / high-tier=1 / uhd-bd=0 / ref=3 / no-allow-non-conformance / no-repeat-headers / annexb / no-aud / no-hrd / info / hash=0 / no-temporal-layers / open-gop / min-keyint=24 / keyint=240 / gop-lookahead=0 / bframes=4 / b-adapt=2 / b-pyramid / bframe-bias=0 / rc-lookahead=20 / lookahead-slices=5 / scenecut=40 / hist-scenecut=0 / radl=0 / no-splice / no-intra-refresh / ctu=32 / min-cu-size=8 / no-rect / no-amp / max-tu-size=32 / tu-inter-depth=1 / tu-intra-depth=1 / limit-tu=0 / rdoq-level=0 / dynamic-rd=0.00 / no-ssim-rd / signhide / no-tskip / nr-intra=0 / nr-inter=0 / no-constrained-intra / strong-intra-smoothing / max-merge=3 / limit-refs=1 / no-limit-modes / me=1 / subme=2 / merange=25 / temporal-mvp / no-frame-dup / no-hme / weightp / no-weightb / no-analyze-src-pics / deblock=0:0 / sao / no-sao-non-deblock / rd=3 / selective-sao=4 / early-skip / rskip / no-fast-intra / no-tskip-fast / no-cu-lossless / b-intra / no-splitrd-skip / rdpenalty=0 / psy-rd=2.00 / psy-rdoq=0.00 / no-rd-refine / no-lossless / cbqpoffs=0 / crqpoffs=0 / rc=abr / bitrate=5271 / qcomp=0.60 / qpstep=4 / stats-write=0 / stats-read=0 / ipratio=1.40 / pbratio=1.30 / aq-mode=2 / aq-strength=1.00 / cutree / zone-count=0 / no-strict-cbr / qg-size=32 / no-rc-grain / qpmax=69 / qpmin=0 / no-const-vbv / sar=1 / overscan=0 / videoformat=5 / range=0 / colorprim=1 / transfer=1 / colormatrix=1 / chromaloc=0 / display-window=0 / cll=0,0 / min-luma=0 / max-luma=1023 / log2-max-poc-lsb=8 / vui-timing-info / vui-hrd-info / slices=1 / no-opt-qp-pps / no-opt-ref-list-length-pps / no-multi-pass-opt-rps / scenecut-bias=0.05 / hist-threshold=0.03 / no-opt-cu-delta-qp / no-aq-motion / no-hdr10 / no-hdr10-opt / no-dhdr10-opt / no-idr-recovery-sei / analysis-reuse-level=0 / analysis-save-reuse-level=0 / analysis-load-reuse-level=0 / scale-factor=0 / refine-intra=0 / refine-inter=0 / refine-mv=1 / refine-ctu-distortion=0 / no-limit-sao / ctu-info=0 / no-lowpass-dct / refine-analysis-type=0 / copy-pic=1 / max-ausize-factor=1.0 / no-dynamic-refine / no-single-sei / no-hevc-aq / no-svt / no-field / qp-adaptation-range=1.00 / no-scenecut-aware-qpconformance-window-offsets / right=0 / bottom=0 / decoder-max-rate=0
    Color range                : Limited
    Color primaries            : BT.709
    Transfer characteristics    : BT.709
    Matrix coefficients        : BT.709
    mdhd_Duration              : 2833622
    Codec configuration box    : hvcC

    Audio
    ID                          : 2
    Format                      : E-AC-3
    Format/Info                : Enhanced AC-3
    Commercial name            : Dolby Digital Plus
    Codec ID                    : ec-3
    Duration                    : 47 min 13 s
    Bit rate mode              : Constant
    Bit rate                    : 640 kb/s
    Channel(s)                  : 6 channels
    Channel layout              : L R C LFE Ls Rs
    Sampling rate              : 48.0 kHz
    Frame rate                  : 31.250 FPS (1536 SPF)
    Compression mode            : Lossy
    Stream size                : 216 MiB (11%)
    Language                    : English
    Service kind                : Complete Main
    Default                    : Yes
    Alternate group            : 1


    Log file
    Code:
    {"Protocol":0,"Id":"0017e57f03f3983471b468f550bcd75d","Path":"E:\\TV\\videofile-(2025)-[tvdbid-xxxxxx]\\videofile-(2025)-[tvdbid-xxxxxx]-S01\\videofile S01E03 episodeName.mp4","EncoderPath":null,"EncoderProtocol":null,"Type":0,"Container":"mov,mp4,m4a,3gp,3g2,mj2","Size":2060834716,"Name":"videofile S01E03 episodeName","IsRemote":false,"ETag":"1c407142f45725d4facded144d16fbab","RunTimeTicks":28336320000,"ReadAtNativeFramerate":false,"IgnoreDts":false,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"UseMostCompatibleTranscodingProfile":false,"RequiresOpening":false,"OpenToken":null,"RequiresClosing":false,"LiveStreamId":null,"BufferMs":null,"RequiresLooping":false,"SupportsProbing":true,"VideoType":0,"IsoType":null,"Video3DFormat":null,"MediaStreams":[{"Codec":"subrip","CodecTag":null,"Language":null,"ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":"Undefined","LocalizedDefault":"Default","LocalizedForced":"Forced","LocalizedExternal":"External","LocalizedHearingImpaired":"Hearing Impaired","DisplayTitle":"Undefined - SUBRIP - External","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":null,"BitRate":null,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":false,"IsForced":false,"IsHearingImpaired":false,"Height":0,"Width":0,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":null,"Type":2,"AspectRatio":null,"Index":0,"Score":null,"IsExternal":true,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":true,"SupportsExternalStream":true,"Path":"E:\\TV\\videofile-(2025)-[tvdbid-xxxxxx]\\videofile-(2025)-[tvdbid-xxxxxx]-S01\\videofile S01E03 episodeName.srt","PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"hevc","CodecTag":"hev1","Language":"und","ColorRange":null,"ColorSpace":"bt709","ColorTransfer":"bt709","ColorPrimaries":"bt709","DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/16000","CodecTimeBase":null,"Title":null,"VideoRange":1,"VideoRangeType":1,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"LocalizedHearingImpaired":null,"DisplayTitle":"1080p HEVC SDR","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":null,"BitRate":5172295,"BitDepth":10,"RefFrames":1,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":800,"Width":1920,"AverageFrameRate":23.976036,"RealFrameRate":23.976025,"ReferenceFrameRate":23.976036,"Profile":"Main 10","Type":1,"AspectRatio":"2.40:1","Index":1,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":"yuv420p10le","Level":120,"IsAnamorphic":false},{"Codec":"eac3","CodecTag":"ec-3","Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/48000","CodecTimeBase":null,"Title":null,"VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":"Default","LocalizedForced":null,"LocalizedExternal":"External","LocalizedHearingImpaired":null,"DisplayTitle":"English - Dolby Digital\u002B - 5.1 - Default","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":"5.1","BitRate":640000,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":6,"SampleRate":48000,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":null,"Type":0,"AspectRatio":null,"Index":2,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null}],"MediaAttachments":[],"Formats":[],"Bitrate":5818214,"FallbackMaxStreamingBitrate":null,"Timestamp":null,"RequiredHttpHeaders":{},"TranscodingUrl":null,"TranscodingSubProtocol":0,"TranscodingContainer":null,"AnalyzeDurationMs":null,"DefaultAudioStreamIndex":null,"DefaultSubtitleStreamIndex":null,"HasSegments":false}

    ffmpeg -analyzeduration 200M -probesize 1G -ss 00:06:06.500 -fflags +genpts -f mov,mp4,m4a,3gp,3g2,mj2  -i file:"E:\TV\videofile-(2025)-[tvdbid-xxxxxx]\videofile-(2025)-[tvdbid-xxxxxx]-S01\videofile S01E03 episodeName.mp4" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 copy -tag:v:0 hvc1 -bsf:v hevc_mp4toannexb -start_at_zero -codec:a:0 libmp3lame -ac 2 -ab 256000 -af "volume=2" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 6 -hls_segment_type mpegts -start_number 61 -hls_segment_filename "C:\ProgramData\Jellyfin\Server\cache\transcodes\5c4063bb130a7f6e1a8fd7c258e9d82f%d.ts" -hls_playlist_type vod -hls_list_size 0 -y "C:\ProgramData\Jellyfin\Server\cache\transcodes\5c4063bb130a7f6e1a8fd7c258e9d82f.m3u8"


    ffmpeg version 7.0.2-Jellyfin Copyright (c) 2000-2024 the FFmpeg developers
      built with clang version 19.1.7
      configuration: --cc=clang --pkg-config-flags=--static --extra-cflags=-I/clang64/ffbuild/include --extra-ldflags=-L/clang64/ffbuild/lib --prefix=/clang64/ffbuild/jellyfin-ffmpeg --extra-version=Jellyfin --disable-ffplay --disable-debug --disable-doc --disable-sdl2 --disable-ptx-compression --enable-lto=thin --enable-gpl --enable-version3 --enable-schannel --enable-iconv --enable-libxml2 --enable-zlib --enable-lzma --enable-gmp --enable-chromaprint --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libharfbuzz --enable-libass --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libwebp --enable-libvpx --enable-libzimg --enable-libx264 --enable-libx265 --enable-libsvtav1 --enable-libdav1d --enable-libfdk-aac --enable-opencl --enable-dxva2 --enable-d3d11va --enable-d3d12va --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
      libavutil      59.  8.100 / 59.  8.100
      libavcodec    61.  3.100 / 61.  3.100
      libavformat    61.  1.100 / 61.  1.100
      libavdevice    61.  1.100 / 61.  1.100
      libavfilter    10.  1.100 / 10.  1.100
      libswscale      8.  1.100 /  8.  1.100
      libswresample  5.  1.100 /  5.  1.100
      libpostproc    58.  1.100 / 58.  1.100
    Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'file:E:\TV\videofile-(2025)-[tvdbid-xxxxxx]\videofile-(2025)-[tvdbid-xxxxxx]-S01\videofile S01E03 episodeName.mp4':
      Metadata:
        major_brand    : isom
        minor_version  : 512
        compatible_brands: isomdby1iso2mp41
        title          : videofile S01E03 episodeName (UKB)
        encoder        : Lavf61.7.100
      Duration: 00:47:13.63, start: 0.000000, bitrate: 5818 kb/s
      Stream #0:0[0x1](und): Video: hevc (Main 10) (hev1 / 0x31766568), yuv420p10le(tv, bt709), 1920x800 [SAR 1:1 DAR 12:5], 5172 kb/s, 23.98 fps, 23.98 tbr, 16k tbn (default)
          Metadata:
            handler_name    : VideoHandler
            vendor_id      : [0][0][0][0]
      Stream #0:1[0x2](eng): Audio: eac3 (ec-3 / 0x332D6365), 48000 Hz, 5.1(side), fltp, 640 kb/s (default)
          Metadata:
            handler_name    : SoundHandler
            vendor_id      : [0][0][0][0]
          Side data:
            audio service type: main
    Stream mapping:
      Stream #0:0 -> #0:0 (copy)
      Stream #0:1 -> #0:1 (eac3 (native) -> mp3 (libmp3lame))
    Press [q] to stop, [?] for help
    Output #0, hls, to 'C:\ProgramData\Jellyfin\Server\cache\transcodes\5c4063bb130a7f6e1a8fd7c258e9d82f.m3u8':
      Metadata:
        encoder        : Lavf61.1.100
      Stream #0:0: Video: hevc (Main 10) (hvc1 / 0x31637668), yuv420p10le(tv, bt709), 1920x800 [SAR 1:1 DAR 12:5], q=2-31, 5172 kb/s, 23.98 fps, 23.98 tbr, 90k tbn (default)
      Stream #0:1: Audio: mp3, 48000 Hz, stereo, fltp, 256 kb/s (default)
          Metadata:
            encoder        : Lavc61.3.100 libmp3lame
          Side data:
            audio service type: main
    [hls @ 0000013353c04b40] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\5c4063bb130a7f6e1a8fd7c258e9d82f61.ts' for writing
    [hls @ 0000013353c04b40] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\5c4063bb130a7f6e1a8fd7c258e9d82f62.ts' for writing
    size=N/A time=00:00:00.00 bitrate=N/A speed=  0x   
    [hls @ 0000013353c04b40] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\5c4063bb130a7f6e1a8fd7c258e9d82f63.ts' for writing
    [hls @ 0000013353c04b40] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\5c4063bb130a7f6e1a8fd7c258e9d82f64.ts' for writing
    [hls @ 0000013353c04b40] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\5c4063bb130a7f6e1a8fd7c258e9d82f65.ts' for writing
    size=N/A time=00:00:19.00 bitrate=N/A speed=  19x   
    [hls @ 0000013353c04b40] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\5c4063bb130a7f6e1a8fd7c258e9d82f66.ts' for writing
    [hls @ 0000013353c04b40] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\5c4063bb130a7f6e1a8fd7c258e9d82f67.ts' for writing
    [hls @ 0000013353c04b40] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\5c4063bb130a7f6e1a8fd7c258e9d82f68.ts' for writing
    size=N/A time=00:00:37.68 bitrate=N/A speed=25.1x   
    [hls @ 0000013353c04b40] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\5c4063bb130a7f6e1a8fd7c258e9d82f69.ts' for writing
    ..... you get the gist ....
    [hls @ 0000013353c04b40] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\5c4063bb130a7f6e1a8fd7c258e9d82f468.ts' for writing
    [out#0/hls @ 0000013353b57a80] video:1556115KiB audio:77099KiB subtitle:0KiB other streams:0KiB global headers:2KiB muxing overhead: unknown
    size=N/A time=00:40:50.16 bitrate=N/A speed=38.3x 


    Attached Files Thumbnail(s)
       
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    Messages In This Thread
    Trickplay images not working - by jelectric - 2025-06-16, 05:11 PM
    RE: Trickplay images not working - by bitmap - 2025-06-16, 07:35 PM
    RE: Trickplay images not working - by 1hitsong - 2025-06-16, 08:15 PM
    RE: Trickplay images not working - by bitmap - 2025-06-16, 09:19 PM
    RE: Trickplay images not working - by jelectric - 2025-06-17, 02:43 AM
    Trickplay | Not working for some files - by Comply7199 - 2025-06-23, 10:21 PM
    RE: Trickplay | Not working for some files - by theguymadmax - 2025-06-24, 01:01 AM
    RE: Trickplay | Not working for some files - by Comply7199 - 2025-06-24, 06:44 PM
    RE: Trickplay Not working on Roku clinet - by Comply7199 - 2025-06-24, 09:05 PM

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