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    Jellyfin Forum Support General Questions Jellyfin Android Client Black Screen

     
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    Jellyfin Android Client Black Screen

    Jellyfin Android client gets black screen when I try to play some media
    safderun
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    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2025 Aug
    Reputation: 0
    Country:Turkey
    #1
    2025-08-20, 06:07 PM
    Hi all. I have installed Jellyfin on a Linux server with Docker. I can watch all the media from my desktop browser without any problem but when I try to play some of my media from my Android TV box, I get black screen, no sound, no video. I never use transcode and use direct stream.

    My Android TV box details:
    - Chipset: Realtek RTD1325
    - CPU: ARM Cortex-A55
    - GPU: ARM Mali-G57
    - Ram: 2GB
    - Note: I can watch most of 4K high bitrate movies, so the CPU&GPU performance is not the bottleneck here.

    Here are some media information:

    1. 1080P media that I can play on my Android TV box:
    [Image: TREulG0.png]


    2. 1080P media that I can play on my Android TV box:
    [Image: B3pQcOg.png]


    3. 1080P media that I can't play on my Android TV box but play on desktop browser
    [Image: 7O4sj2z.png]


    4. 1080P media that I can't play on my Android TV box but play on desktop browser
    [Image: PgAs7fa.png]


    5. 4k media that I can play on my Android TV box (to prove hardware)
    [Image: Rst8SDT.png]

    I think the audio codec "DTS" is the problem when I compare the medias above. If I enable external media player option on the Jellyfin app and use "Nova Video Player", I can play the video. So I think the hardware is not the problem but the internal Jellyfin media player is.

    Jellyfin server version: 10.10.7
    Jellyfin Android client version: 0.18.11
    Jellyfin server host details:
    - Proxmox VM
    - 6 CPU
    - 6 GB RAM
    - 1TB HDD.

    What are the solutions/options for me in this case?
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    Messages In This Thread
    Jellyfin Android Client Black Screen - by safderun - 2025-08-20, 06:07 PM
    RE: Jellyfin Android Client Black Screen - by bitmap - 2025-08-20, 11:07 PM
    RE: Jellyfin Android Client Black Screen - by safderun - 2025-08-21, 05:44 AM
    RE: Jellyfin Android Client Black Screen - by safderun - 2025-08-21, 08:33 AM

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