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    Jellyfin Forum Support Troubleshooting can't transcode with a380 on linux

     
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    can't transcode with a380 on linux

    9045banana
    Offline

    Junior Member

    Posts: 1
    Threads: 1
    Joined: 2025 Aug
    Reputation: 0
    Country:Australia
    #1
    2025-08-31, 05:02 AM (This post was last modified: 2025-08-31, 05:12 AM by 9045banana. Edited 1 time in total.)
    hey, i've been trying to get jellyfin to transcode using my dedicated gpu but no matter what i do and what solution i find online nothing works and it throws the same error in the logs. i'm running it on manjaro with 8gb ram, i5-4570 jellyfin server is installed from flatpack with access to gpu acceleration and files.

    this is the ffmpeg log:
    Code:
    {"Protocol":0,"Id":"46c5c540838d189e4a6256373380d4a3","Path":"/home/amy/Jellyfin Server Media/The Wonderfully Weird World of Gumball (2025) S01 1080p WebDL H265 EAC3 5.1/S01/The Wonderfully Weird World of Gumball - 1x04 - The Thing.mp4","EncoderPath":null,"EncoderProtocol":null,"Type":0,"Container":"mov,mp4,m4a,3gp,3g2,mj2","Size":250901708,"Name":"The Wonderfully Weird World of Gumball - 1x04 - The Thing","IsRemote":false,"ETag":"a52500fdad4a63124fc589fb7f3cb147","RunTimeTicks":7228420000,"ReadAtNativeFramerate":false,"IgnoreDts":false,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"UseMostCompatibleTranscodingProfile":false,"RequiresOpening":false,"OpenToken":null,"RequiresClosing":false,"LiveStreamId":null,"BufferMs":null,"RequiresLooping":false,"SupportsProbing":true,"VideoType":0,"IsoType":null,"Video3DFormat":null,"MediaStreams":[{"Codec":"hevc","CodecTag":"hvc1","Language":"und","ColorRange":null,"ColorSpace":"bt709","ColorTransfer":"bt709","ColorPrimaries":"bt709","DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/90000","CodecTimeBase":null,"Title":null,"VideoRange":1,"VideoRangeType":1,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"LocalizedHearingImpaired":null,"DisplayTitle":"1080p HEVC SDR","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":null,"BitRate":2386921,"BitDepth":10,"RefFrames":1,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":1080,"Width":1920,"AverageFrameRate":23.976025,"RealFrameRate":23.976025,"ReferenceFrameRate":23.976025,"Profile":"Main 10","Type":1,"AspectRatio":"16:9","Index":0,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":"yuv420p10le","Level":120,"IsAnamorphic":false},{"Codec":"eac3","CodecTag":"ec-3","Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/48000","CodecTimeBase":null,"Title":"English","VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":"Default","LocalizedForced":null,"LocalizedExternal":"External","LocalizedHearingImpaired":null,"DisplayTitle":"English - Dolby Digital\u002B - 5.1 - Default","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":"5.1","BitRate":384000,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":6,"SampleRate":48000,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":null,"Type":0,"AspectRatio":null,"Index":1,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"mov_text","CodecTag":"tx3g","Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1/90000","CodecTimeBase":null,"Title":"English","VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":"Undefined","LocalizedDefault":"Default","LocalizedForced":"Forced","LocalizedExternal":"External","LocalizedHearingImpaired":"Hearing Impaired","DisplayTitle":"English - Default - MOV_TEXT","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":null,"BitRate":191,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":true,"IsForced":false,"IsHearingImpaired":false,"Height":162,"Width":1920,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":null,"Type":2,"AspectRatio":null,"Index":2,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":true,"SupportsExternalStream":true,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null}],"MediaAttachments":[],"Formats":[],"Bitrate":2776835,"FallbackMaxStreamingBitrate":null,"Timestamp":null,"RequiredHttpHeaders":{},"TranscodingUrl":null,"TranscodingSubProtocol":0,"TranscodingContainer":null,"AnalyzeDurationMs":null,"DefaultAudioStreamIndex":null,"DefaultSubtitleStreamIndex":null,"HasSegments":false}

    ffmpeg -analyzeduration 200M -probesize 1G -f mov,mp4,m4a,3gp,3g2,mj2 -hwaccel vaapi -hwaccel_output_format vaapi -noautorotate -i file:"/home/amy/Jellyfin Server Media/The Wonderfully Weird World of Gumball (2025) S01 1080p WebDL H265 EAC3 5.1/S01/The Wonderfully Weird World of Gumball - 1x04 - The Thing.mp4" -noautoscale -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 h264_vaapi -rc_mode VBR -b:v 7956403 -maxrate 7956403 -bufsize 15912806 -sei -a53_cc -force_key_frames:0 "expr:gte(t,n_forced*3)" -vf "setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale_vaapi=format=nv12:extra_hw_frames=24" -codec:a:0 copy -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type mpegts -start_number 0 -hls_segment_filename "/home/amy/.var/app/org.jellyfin.JellyfinServer/cache/jellyfin/transcodes/730c8cde42a2f79370eac1a145f0a95f%d.ts" -hls_playlist_type vod -hls_list_size 0 -y "/home/amy/.var/app/org.jellyfin.JellyfinServer/cache/jellyfin/transcodes/730c8cde42a2f79370eac1a145f0a95f.m3u8"


    ffmpeg version 7.0.2-Jellyfin Copyright (c) 2000-2024 the FFmpeg developers
      built with gcc 14.3.0 (GCC)
      configuration: --prefix=/app --disable-doc --disable-ffplay --disable-libxcb --disable-ptx-compression --disable-sdl2 --disable-static --disable-xlib --enable-chromaprint --enable-gmp --enable-gnutls --enable-gpl --enable-libass --enable-libbluray --enable-libdav1d --enable-libdrm --enable-libfdk-aac --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libharfbuzz --enable-libmp3lame --enable-libopenmpt --enable-libopus --enable-libsvtav1 --enable-libtheora --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxml2 --enable-libzimg --enable-libzvbi --enable-lto=auto --enable-opencl --enable-shared --enable-version3 --extra-libs=-lfftw3f --extra-version=Jellyfin --target-os=linux --enable-libvpl --enable-amf --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-ffnvcodec --enable-libplacebo --enable-libshaderc --enable-nvdec --enable-nvenc --enable-vaapi --enable-vulkan
      libavutil      59.  8.100 / 59.  8.100
      libavcodec    61.  3.100 / 61.  3.100
      libavformat    61.  1.100 / 61.  1.100
      libavdevice    61.  1.100 / 61.  1.100
      libavfilter    10.  1.100 / 10.  1.100
      libswscale      8.  1.100 /  8.  1.100
      libswresample  5.  1.100 /  5.  1.100
      libpostproc    58.  1.100 / 58.  1.100
    Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'file:/home/amy/Jellyfin Server Media/The Wonderfully Weird World of Gumball (2025) S01 1080p WebDL H265 EAC3 5.1/S01/The Wonderfully Weird World of Gumball - 1x04 - The Thing.mp4':
      Metadata:
        major_brand    : mp42
        minor_version  : 512
        compatible_brands: mp42dby1iso2mp41
        creation_time  : 2025-07-29T02:05:49.000000Z
        title          : The Thing
        encoder        : HandBrake 1.8.2 2024081000
        description    : Richard must retrace the memories of his day in order to figure out what “the thing” is, so Nicole’s family dinner with Granny Jo Jo won’t be another epic failure.
      Duration: 00:12:02.84, start: 0.000000, bitrate: 2776 kb/s
      Stream #0:0[0x1](und): Video: hevc (Main 10) (hvc1 / 0x31637668), yuv420p10le(tv, bt709), 1920x1080 [SAR 1:1 DAR 16:9], 2386 kb/s, 23.98 fps, 23.98 tbr, 90k tbn (default)
          Metadata:
            creation_time  : 2025-07-29T02:05:49.000000Z
            handler_name    : VideoHandler
            vendor_id      : [0][0][0][0]
      Stream #0:1[0x2](eng): Audio: eac3 (ec-3 / 0x332D6365), 48000 Hz, 5.1(side), fltp, 384 kb/s (default)
          Metadata:
            creation_time  : 2025-07-29T02:05:49.000000Z
            handler_name    : English
            vendor_id      : [0][0][0][0]
          Side data:
            audio service type: main
      Stream #0:2[0x3](eng): Subtitle: mov_text (tx3g / 0x67337874), 1920x162, 0 kb/s (default)
          Metadata:
            creation_time  : 2025-07-29T02:05:49.000000Z
            handler_name    : English
    [AVHWDeviceContext @ 0x5654f14f8c00] Failed to initialise VAAPI connection: -1 (unknown libva error).
    Device creation failed: -5.
    [vist#0:0/hevc @ 0x5654f1486f40] [dec:hevc @ 0x5654f1468ac0] No device available for decoder: device type vaapi needed for codec hevc.
    [vist#0:0/hevc @ 0x5654f1486f40] [dec:hevc @ 0x5654f1468ac0] Hardware device setup failed for decoder: Input/output error
    [vost#0:0/h264_vaapi @ 0x5654f14f8700] Error initializing a simple filtergraph
    Error opening output file /home/amy/.var/app/org.jellyfin.JellyfinServer/cache/jellyfin/transcodes/730c8cde42a2f79370eac1a145f0a95f.m3u8.
    Error opening output files: Input/output error
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    Messages In This Thread
    can't transcode with a380 on linux - by 9045banana - 2025-08-31, 05:02 AM
    RE: can't transcode with a380 on linux - by jravin - Yesterday, 06:02 PM

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