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    Jellyfin Forum Support Troubleshooting can't transcode with a380 on linux

     
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    can't transcode with a380 on linux

    jravin
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    Junior Member

    Posts: 24
    Threads: 3
    Joined: 2025 Jun
    Reputation: 0
    Country:United States
    #2
    Yesterday, 06:02 PM
    Yup, fun fun.

    Some possibilities:
    • Missing VAAPI libraries or drivers

    Install the required VAAPI packages.  Verify this before just copying and pasting, but ...

    Code:
    /usr/bin/sudo /usr/bin/apt install intel-media-va-driver libva2 vainfo

    *NOTE: I have an Arc B580 and I just about took up drinking trying to get it to work properly.

    Test VAAPI:

    Code:
    vainfo

    if that does not work:

    Code:
    /usr/bin/sudo vainfo

    If that does not work, find vainfo and run it directly as it is not listed in the system's path.  This could point to a bad installation, or configuration as well.

    Make sure jellyfin has access to /dev/dri :

    Code:
    sudo usermod -aG video jellyfin

    Restart jellyfin.

    I am not about docker life, but google says something like: 'docker run --device /dev/driConfused-facedev/dri ...'

    Share logs...
    • Incorrect device permissions

    Check all of the permissions.
    • Hardware does not support HEVC hardware codecs (I did not google compatibility here, but please rule this out.)
    • VAAPI is not configured in Jellyfin

    In the Trascoding settings, under VAAPI, most likely you will want something like:

    Code:
    /dev/dri/renderD128

    Debian 13
    11th Gen Intel Core i9-11900KF @ 3.50GHz
    Intel Arc [B580] Battlemage G21 (BMG-G21)
    Corsair 64gb 2133mhz (2x32)
    AI818 M.2 PCIe Gen4 SSD (1TB)
    Ubiquiti UNAS Pro (RAID5 7x24TB = 144TB)
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    Messages In This Thread
    can't transcode with a380 on linux - by 9045banana - 2025-08-31, 05:02 AM
    RE: can't transcode with a380 on linux - by jravin - Yesterday, 06:02 PM

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