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    Jellyfin Forum Support Troubleshooting Fatal Playback Error (Windows 11/Intel UHD 630 8th Gen.)

     
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    Fatal Playback Error (Windows 11/Intel UHD 630 8th Gen.)

    Enabling HW acceleration causes fatal playback errors.
    slimetabnet
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    #3
    2025-09-21, 07:33 PM (This post was last modified: 2025-09-21, 08:04 PM by slimetabnet. Edited 1 time in total.)
    (2025-09-21, 07:01 PM)pxr5 Wrote: Have you checked the format support for your processor for QSV, and correlate that with your JF settings:

    https://en.wikipedia.org/wiki/Intel_Quick_Sync_Video

    I see you CPU is Coffee Lake. I have a Braswell CPU in my NAS and there is no way QSV will work with that at all, even with the correct JF settings. I think older processors just stop working with QSV. Have you tried VAAPI instead?

    Hopefully someone with the same set up as you can assist you better.

    Thanks for the quick reply. 

    I checked here to see what my graphics card would play and checked off the applicable file types under Dashboard/Transcoding.

    See attached for what my settings were. I pretty much left everything at the default setting.

    Have not tried VAAPI yet. Didn't know that was an option.

    EDIT: I ran the Intel utility that identifies my CPU to see if Quick Sync was enabled, and that feature was not showing on the list. Looks like the root of my issue is that my CPU does not have Quick Sync.

    Everything is working quite well without hardware acceleration; I was just hoping to take full advantage of my new PC.

    Open to any/all feedback in case I missed something.


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    Messages In This Thread
    Fatal Playback Error (Windows 11/Intel UHD 630 8th Gen.) - by slimetabnet - 2025-09-21, 06:34 PM
    RE: Fatal Playback Error (Windows 11/Intel UHD 630 8th Gen.) - by pxr5 - 2025-09-21, 07:01 PM
    RE: Fatal Playback Error (Windows 11/Intel UHD 630 8th Gen.) - by slimetabnet - 2025-09-21, 07:33 PM
    RE: Fatal Playback Error (Windows 11/Intel UHD 630 8th Gen.) - by theguymadmax - 2025-09-21, 08:17 PM

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