2025-09-22, 01:38 PM
(2025-09-22, 10:54 AM)marcinkk Wrote: Hi,
For about a month now, I've been having trouble updating metadata. Sometimes everything works fine, but generally, I can't update descriptions of media. The logs indicate that the problem is caused by untrusted certificates, but I have no idea where Jellyfin is looking for the CA certificates.
In the logs, I can find:
Code:[2025-09-22 12:10:18.697 +02:00] [ERR] [68] MediaBrowser.Providers.Manager.ProviderManager: "OmdbImageProvider" failed in GetImageInfos for type "Episode" at "/media/multimedia/seriale/Series/Season 08/Espisode.S08E24.mkv"
System.Net.Http.HttpRequestException: The SSL connection could not be established, see inner exception.
---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid because of errors in the certificate chain: UntrustedRoot
at System.Net.Security.SslStream.SendAuthResetSignal(ReadOnlySpan`1 alert, ExceptionDispatchInfo exception)
at System.Net.Security.SslStream.CompleteHandshake(SslAuthenticationOptions sslAuthenticationOptions)
at System.Net.Security.SslStream.ForceAuthenticationAsync[TIOAdapter](Boolean receiveFirst, Byte[] reAuthenticationData, CancellationToken cancellationToken)
at System.Net.Http.ConnectHelper.EstablishSslConnectionAsync(SslClientAuthenticationOptions sslOptions, HttpRequestMessage request, Boolean async, Stream stream, CancellationToken cancellationToken)
--- End of inner exception stack trace ---
at System.Net.Http.ConnectHelper.EstablishSslConnectionAsync(SslClientAuthenticationOptions sslOptions, HttpRequestMessage request, Boolean async, Stream stream, CancellationToken cancellationToken)
at System.Net.Http.HttpConnectionPool.ConnectAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
at System.Net.Http.HttpConnectionPool.CreateHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
at System.Net.Http.HttpConnectionPool.AddHttp11ConnectionAsync(QueueItem queueItem)
at System.Threading.Tasks.TaskCompletionSourceWithCancellation`1.WaitWithCancellationAsync(CancellationToken cancellationToken)
at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationToken)
at System.Net.Http.DiagnosticsHandler.SendAsyncCore(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
at Microsoft.Extensions.Http.Logging.LoggingHttpMessageHandler.<SendCoreAsync>g__Core|5_0(HttpRequestMessage request, Boolean useAsync, CancellationToken cancellationToken)
at Microsoft.Extensions.Http.Logging.LoggingScopeHttpMessageHandler.<SendCoreAsync>g__Core|5_0(HttpRequestMessage request, Boolean useAsync, CancellationToken cancellationToken)
at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
at System.Net.Http.Json.HttpClientJsonExtensions.<FromJsonAsyncCore>g__Core|12_0[TValue,TJsonOptions](HttpClient client, Task`1 responseTask, Boolean usingResponseHeadersRead, CancellationTokenSource linkedCTS, Func`4 deserializeMethod, TJsonOptions jsonOptions, CancellationToken cancellationToken)
at MediaBrowser.Providers.Plugins.Omdb.OmdbProvider.EnsureItemInfo(String imdbId, CancellationToken cancellationToken)
at MediaBrowser.Providers.Plugins.Omdb.OmdbProvider.GetRootObject(String imdbId, CancellationToken cancellationToken)
at MediaBrowser.Providers.Plugins.Omdb.OmdbImageProvider.GetImages(BaseItem item, CancellationToken cancellationToken)
at MediaBrowser.Providers.Manager.ProviderManager.GetImages(BaseItem item, IRemoteImageProvider provider, String preferredLanguage, Boolean includeAllLanguages, CancellationToken cancellationToken, Nullable`1 type)
[2025-09-22 12:10:19.004 +02:00] [ERR] [19] MediaBrowser.Providers.Manager.ProviderManager: "TmdbEpisodeImageProvider" failed in GetImageInfos for type "Episode" at "/media/multimedia/seriale/Series/Season 08/Espisode.S08E24.mkv"
System.Net.Http.HttpRequestException: The SSL connection could not be established, see inner exception.
---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid because of errors in the certificate chain: PartialChain
at System.Net.Security.SslStream.SendAuthResetSignal(ReadOnlySpan`1 alert, ExceptionDispatchInfo exception)
at System.Net.Security.SslStream.CompleteHandshake(SslAuthenticationOptions sslAuthenticationOptions)
at System.Net.Security.SslStream.ForceAuthenticationAsync[TIOAdapter](Boolean receiveFirst, Byte[] reAuthenticationData, CancellationToken cancellationToken)
at System.Net.Http.ConnectHelper.EstablishSslConnectionAsync(SslClientAuthenticationOptions sslOptions, HttpRequestMessage request, Boolean async, Stream stream, CancellationToken cancellationToken)
--- End of inner exception stack trace ---
at System.Net.Http.ConnectHelper.EstablishSslConnectionAsync(SslClientAuthenticationOptions sslOptions, HttpRequestMessage request, Boolean async, Stream stream, CancellationToken cancellationToken)
at System.Net.Http.HttpConnectionPool.ConnectAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
at System.Net.Http.HttpConnectionPool.CreateHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
at System.Net.Http.HttpConnectionPool.AddHttp11ConnectionAsync(QueueItem queueItem)
at System.Threading.Tasks.TaskCompletionSourceWithCancellation`1.WaitWithCancellationAsync(CancellationToken cancellationToken)
at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationToken) [url=https://boyameliyati.com][/url]
at System.Net.Http.DiagnosticsHandler.SendAsyncCore(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
at TMDbLib.Rest.RestRequest.SendInternal(HttpMethod method, CancellationToken cancellationToken)
at TMDbLib.Rest.RestRequest.Get[T](CancellationToken cancellationToken)
at TMDbLib.Client.TMDbClient.GetTvEpisodeAsync(Int32 tvShowId, Int32 seasonNumber, Int32 episodeNumber, TvEpisodeMethods extraMethods, String language, String includeImageLanguage, CancellationToken cancellationToken)
at MediaBrowser.Providers.Plugins.Tmdb.TmdbClientManager.GetEpisodeAsync(Int32 tvShowId, Int32 seasonNumber, Int32 episodeNumber, String displayOrder, String language, String imageLanguages, CancellationToken cancellationToken)
at MediaBrowser.Providers.Plugins.Tmdb.TV.TmdbEpisodeImageProvider.GetImages(BaseItem item, CancellationToken cancellationToken)
at MediaBrowser.Providers.Manager.ProviderManager.GetImages(BaseItem item, IRemoteImageProvider provider, String preferredLanguage, Boolean includeAllLanguages, CancellationToken cancellationToken, Nullable`1 type)
The problem occurs also when other data is downloaded. For example on Jellyfin start I can see in the log: boy uzatma ameliyatı
Code:[2025-09-22 12:49:47.424 +02:00] [ERR] [18] Emby.Server.Implementations.Updates.InstallationManager: An error occurred while accessing the plugin manifest: "https://repo.jellyfin.org/files/plugin/manifest.json"
System.Net.Http.HttpRequestException: The SSL connection could not be established, see inner exception.
---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid because of errors in the certificate chain: UntrustedRoot
at System.Net.Security.SslStream.SendAuthResetSignal(ReadOnlySpan`1 alert, ExceptionDispatchInfo exception)
at System.Net.Security.SslStream.CompleteHandshake(SslAuthenticationOptions sslAuthenticationOptions)
at System.Net.Security.SslStream.ForceAuthenticationAsync[TIOAdapter](Boolean receiveFirst, Byte[] reAuthenticationData, CancellationToken cancellationToken)
at System.Net.Http.ConnectHelper.EstablishSslConnectionAsync(SslClientAuthenticationOptions sslOptions, HttpRequestMessage request, Boolean async, Stream stream, CancellationToken cancellationToken)
--- End of inner exception stack trace ---
at System.Net.Http.ConnectHelper.EstablishSslConnectionAsync(SslClientAuthenticationOptions sslOptions, HttpRequestMessage request, Boolean async, Stream stream, CancellationToken cancellationToken)
at System.Net.Http.HttpConnectionPool.ConnectAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
at System.Net.Http.HttpConnectionPool.CreateHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
at System.Net.Http.HttpConnectionPool.AddHttp11ConnectionAsync(QueueItem queueItem)
at System.Threading.Tasks.TaskCompletionSourceWithCancellation`1.WaitWithCancellationAsync(CancellationToken cancellationToken)
at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationToken)
at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
at System.Net.Http.DecompressionHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
at Microsoft.Extensions.Http.Logging.LoggingHttpMessageHandler.<SendCoreAsync>g__Core|5_0(HttpRequestMessage request, Boolean useAsync, CancellationToken cancellationToken)
at Microsoft.Extensions.Http.Logging.LoggingScopeHttpMessageHandler.<SendCoreAsync>g__Core|5_0(HttpRequestMessage request, Boolean useAsync, CancellationToken cancellationToken)
at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
at System.Net.Http.Json.HttpClientJsonExtensions.<FromJsonAsyncCore>g__Core|12_0[TValue,TJsonOptions](HttpClient client, Task`1 responseTask, Boolean usingResponseHeadersRead, CancellationTokenSource linkedCTS, Func`4 deserializeMethod, TJsonOptions jsonOptions, CancellationToken cancellationToken)
at Emby.Server.Implementations.Updates.InstallationManager.GetPackages(String manifestName, String manifest, Boolean filterIncompatible, CancellationToken cancellationToken)
Jellyfin 10.10.7 on FreeBSD 14.3. I realize my operating system isn't officially supported. But maybe someone can help me solve this problem.
Best Regards,
Marcin
This error “The remote certificate is invalid because of errors in the certificate chain: UntrustedRoot / PartialChain” means Jellyfin is trying to fetch metadata or plugin manifest over HTTPS but doesn’t trust the certificate’s issuer — either the CA (Certificate Authority) isn’t installed, or the chain (intermediate certificates) is incomplete or misconfigured. Fixes usually include making sure your OS has up-to-date root CA certificates, ensuring the host you’re connecting to has a valid SSL setup (with complete chain), or manually specifying a custom CA store or bypassing validation (only if you understand the risks).