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    Jellyfin Forum Support Troubleshooting Playback Error after upgrading to 10.11.0

     
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    Playback Error after upgrading to 10.11.0

    monochromatic
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    Country:Germany
    #1
    8 hours ago (This post was last modified: 8 hours ago by monochromatic. Edited 1 time in total.)
    Hi there,
    I hope you can help me because I haven't found another thread with a similar error after upgrading to 10.11. The upgrade when smooth sailing, but now I am unable to play movies as the player returns "

    Playback Error - Playback failed because the media is not supported by the client


    However, on the previous version everything went smooth. I guess it's something about the ffmpeg7.
    • The version of Jellyfin you are running (e.g. 10.8.10)
      10.11.0
    • Your installation method and platform (e.g. Linux Docker, Debian repository, Windows installer, etc.)
      Linux LXC container (Ubuntu 24) with pass-through of Intel iGPU (went smooth on the previous version via VAAPI).
      CPU is i3 8100-T
    • A brief description of the issue as your thread subject, using the description for additional important context only if required
      After upgrade to 10.11.0 the player returns  Playback Error - Playback failed because the media is not supported by the client when I want to play certain media. 
    • What client(s) you are using and how the issue manifests
      It's apparently not client specific. I used the web client and the android client. same behaviour.
    • Any other context you might think is relevant
      I use an LXC container with iGPU pass-through. My gut feeling is that it has something to with the ffmpeg encoding. 

    Logs:
    https://pastebin.com/FDSBmDdJ
    https://pastebin.com/7p1gb1fs 


    Thanks for all your help!
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    Messages In This Thread
    Playback Error after upgrading to 10.11.0 - by monochromatic - 8 hours ago
    RE: Playback Error after upgrading to 10.11.0 - by perplexed - 3 hours ago

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