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    Jellyfin Forum Support Troubleshooting Roku app using incorrect audio/subtitle tracks

     
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    Roku app using incorrect audio/subtitle tracks

    plainoldchair
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    #1
    8 hours ago (This post was last modified: 8 hours ago by plainoldchair. Edited 1 time in total.)
    Just installed the server as well as the Roku app. Streaming locally. Roku app is reporting version 3.0.10 and the server is 10.11.0.

    When watching movies on the Roku app, there are a couple problems with audio and subtitle track selection:
    1) In a movie with an English and a Japanese audio track, selecting English still plays the Japanese track. There is no way to coerce it into playing the English track.
    2) In a couple movies with English subtitles, the subtitles are displaying even if they are set to "None". In one case, I was able to get it to stop showing subtitles by switching from "None" to the English subtitle track and back, but in another case, doing this froze up playback entirely (I may have fixed this by disabling hardware accelerated transcoding).

    Neither problem is present when playing the file through VLC, or when playing through the Plex app, or when watching using the Jellyfin web player on the machine hosting it.

    I did see a similar problem here, but this was allegedly fixed in a prior update: https://forum.jellyfin.org/t-roku-app-pl...udio-track
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    Roku app using incorrect audio/subtitle tracks - by plainoldchair - 8 hours ago

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